Adobe Commerce (Magento) - Loci Integration and Automation

Common Integration Use Cases Between Adobe Commerce and Loci

1. Personalized product and content recommendations on storefront pages

Data flow: Adobe Commerce ? Loci ? Adobe Commerce

Adobe Commerce sends customer behavior signals such as product views, category browsing, search terms, cart activity, and purchase history to Loci. Loci analyzes this behavior and returns personalized content or product recommendations that Adobe Commerce can display on homepages, category pages, product detail pages, and cart pages.

• Improves conversion by showing relevant products and content based on shopper intent
• Increases average order value through cross-sell and upsell recommendations
• Supports merchandising teams with automated personalization at scale

2. Personalized content blocks for campaigns and landing pages

Data flow: Loci ? Adobe Commerce

Loci can generate recommended content themes, articles, guides, or promotional assets based on user interests and browsing patterns. Adobe Commerce can then surface these recommendations in campaign landing pages, category banners, or promotional modules to match shopper intent and lifecycle stage.

• Helps marketing teams tailor campaigns to different audience segments
• Improves engagement by aligning content with customer interests
• Reduces manual effort in selecting content for each campaign variation

3. Behavior-based merchandising for high-value customer segments

Data flow: Adobe Commerce ? Loci ? Adobe Commerce

Adobe Commerce can pass customer segment data such as B2B account type, repeat buyer status, region, or industry to Loci. Loci uses this context along with behavioral signals to recommend the most relevant products or supporting content for each segment. Adobe Commerce then applies those recommendations to account-specific storefront experiences.

• Supports differentiated experiences for B2B and B2C audiences
• Helps account managers and merchandisers deliver more relevant offers
• Improves engagement for strategic accounts and repeat customers

4. Dynamic content recommendations in post-purchase and retention journeys

Data flow: Adobe Commerce ? Loci ? Adobe Commerce

After a purchase, Adobe Commerce can send order and product affinity data to Loci. Loci can recommend follow-up content such as setup guides, usage tips, replenishment reminders, or related product education. Adobe Commerce can use these recommendations in customer account areas, email-triggered content modules, or reorder journeys.

• Strengthens retention with relevant post-purchase engagement
• Reduces support demand by surfacing helpful content proactively
• Encourages repeat purchases through timely educational content

5. Search and browse experience optimization using content affinity signals

Data flow: Adobe Commerce ? Loci ? Adobe Commerce

Adobe Commerce can share search queries, zero-result searches, and browse abandonment patterns with Loci. Loci identifies content and product patterns that match user intent, then returns recommendations that Adobe Commerce can use to refine on-site navigation, featured content, and related product modules.

• Improves discovery when shoppers do not find what they need immediately
• Reduces bounce rates from poor search outcomes
• Helps merchandising teams identify content gaps and demand trends

6. Content-driven personalization for multi-store and regional storefronts

Data flow: Bi-directional

Adobe Commerce can provide store view, language, region, and catalog context to Loci, while Loci returns recommendations tailored to each storefront audience. This enables localized content and product suggestions across multiple brands, countries, or customer groups without requiring separate manual curation for each store.

• Supports global commerce operations with localized experiences
• Reduces duplication of merchandising work across store views
• Improves relevance for regional audiences and language-specific content

7. Analytics-driven optimization of content and commerce performance

Data flow: Adobe Commerce ? Loci ? analytics platforms, with Adobe Commerce consuming insights from Loci

Adobe Commerce transaction and engagement data can be analyzed by Loci to identify which content recommendations drive clicks, add-to-cart actions, and purchases. Those insights can be shared with commerce and marketing teams to improve content strategy, merchandising rules, and campaign planning.

• Gives teams visibility into which recommendations influence revenue
• Supports continuous improvement of personalization rules
• Aligns commerce, content, and analytics teams around shared performance metrics

8. Assisted selling for B2B account portals

Data flow: Adobe Commerce ? Loci ? Adobe Commerce

In B2B scenarios, Adobe Commerce can send account-level browsing and purchasing behavior to Loci. Loci can recommend technical documentation, case studies, product training content, or complementary products relevant to the account?s buying pattern. Adobe Commerce can present these recommendations inside company account dashboards or quote workflows.

• Helps sales and customer success teams support account growth
• Improves self-service for buyers researching complex products
• Shortens buying cycles by surfacing relevant supporting content