Adobe Commerce (Magento) - OpenText Active Documents Trading Grid Integration and Automation

Common Integration Use Cases Between Adobe Commerce and OpenText Active Documents Trading Grid

• Purchase Order transmission from Adobe Commerce to OpenText Active Documents Trading Grid

  When a B2B customer places an order in Adobe Commerce, the order can be converted into a structured purchase order document and sent to OpenText Active Documents Trading Grid for secure delivery to the supplier or trading partner. This reduces manual order rekeying, speeds up order confirmation, and creates a reliable audit trail for procurement teams.

• Order acknowledgment and status updates from OpenText Active Documents Trading Grid to Adobe Commerce

  Trading partners can send order acknowledgments, backorder notices, or shipment confirmations through OpenText Active Documents Trading Grid, which then updates the order status in Adobe Commerce. Customer service and sales teams gain real-time visibility into fulfillment progress, while buyers see accurate order updates in the commerce portal.

• Invoice exchange from OpenText Active Documents Trading Grid to Adobe Commerce

  After fulfillment, suppliers can transmit invoices through OpenText Active Documents Trading Grid and link them to the originating order in Adobe Commerce. Finance teams can reconcile invoices against order data more efficiently, reduce disputes, and accelerate accounts payable processing for B2B transactions.

• Shipping notice and fulfillment document synchronization

  Adobe Commerce can send shipment and fulfillment details to OpenText Active Documents Trading Grid to generate and distribute advance shipping notices, packing slips, and related logistics documents to downstream partners. This improves warehouse coordination, supports receiving operations, and helps trading partners prepare for inbound goods.

• Contracted pricing and trading partner document alignment

  For account-specific B2B customers in Adobe Commerce, order documents can be matched with trading partner agreements and compliance requirements managed through OpenText Active Documents Trading Grid. This is useful for industries with strict document controls, helping ensure that purchase orders, invoices, and shipping documents follow agreed formats and business rules.

• Multi-entity order processing across regional or brand-specific trading networks

  Adobe Commerce can route orders from different stores, brands, or regions to the correct trading partner workflow in OpenText Active Documents Trading Grid. This supports enterprises operating multiple business units with distinct suppliers, document standards, and compliance requirements, while keeping commerce operations centralized.

• Exception handling for document discrepancies

  If a purchase order, invoice, or shipping notice fails validation in OpenText Active Documents Trading Grid, the exception can be sent back to Adobe Commerce for review and resolution by operations or customer service teams. This helps teams quickly identify mismatches in quantities, pricing, or shipment details and reduces delays in order fulfillment and payment.