Adobe Commerce (Magento) - OpenText Lens - Data Visibility Integration and Automation

Common Integration Use Cases Between Adobe Commerce (Magento) and OpenText Lens - Data Visibility

Adobe Commerce and OpenText Lens complement each other well when an organization needs to manage e-commerce content, reduce information risk, and improve governance across product and customer-facing data. Adobe Commerce handles the digital selling experience, while OpenText Lens helps identify, classify, and control unstructured content that may be stored across shared drives, repositories, and content platforms. Together, they support cleaner commerce operations, safer data handling, and more efficient cross-functional workflows.

1. Product Content Risk Review Before Publishing to Commerce

Data flow: OpenText Lens to Adobe Commerce

Use OpenText Lens to scan unstructured content repositories for product-related documents such as spec sheets, manuals, images, and marketing collateral before they are published into Adobe Commerce. The solution can identify outdated, duplicate, or sensitive files that should not be exposed to customers or partners.

• Marketing and product teams validate approved assets before upload
• Reduces the risk of publishing obsolete pricing sheets, internal notes, or restricted documents
• Improves product page accuracy and customer trust

2. Governance of B2B Account Documents and Shared Files

Data flow: Adobe Commerce to OpenText Lens

For B2B commerce, Adobe Commerce often stores or links to account-specific documents such as contracts, quote attachments, onboarding guides, and customer communications. OpenText Lens can analyze these repositories to detect sensitive information, retention issues, or redundant content tied to company accounts.

• Supports legal and compliance teams in reviewing customer-facing document stores
• Helps identify files that should be archived or removed after contract expiration
• Reduces exposure of confidential pricing, terms, or internal correspondence

3. Data Cleanup Prior to Adobe Commerce Migration or Replatforming

Data flow: OpenText Lens to Adobe Commerce

When migrating from legacy systems into Adobe Commerce, OpenText Lens can scan unstructured content repositories to identify what should be migrated, what can be archived, and what should be discarded. This is especially useful for product images, manuals, customer-uploaded files, and historical content tied to old storefronts.

• Reduces migration scope and cost by eliminating obsolete content
• Improves cutover quality by moving only approved and relevant assets
• Supports data minimization and retention policies during transformation programs

4. Sensitive Content Detection in Customer-Uploaded Files

Data flow: Adobe Commerce to OpenText Lens

Adobe Commerce B2B workflows may allow customers to upload purchase orders, artwork, specifications, or other supporting documents. OpenText Lens can inspect these files to detect personally identifiable information, confidential business data, or regulated content before it is stored or routed further.

• Helps compliance teams manage risk in uploaded attachments
• Supports automated review or quarantine of high-risk files
• Improves governance for self-service ordering and quote workflows

5. Content Rationalization for Multi-Store and Multi-Brand Commerce Operations

Data flow: OpenText Lens to Adobe Commerce

Organizations running multiple Adobe Commerce storefronts across brands or regions often accumulate duplicate or inconsistent content. OpenText Lens can help identify redundant product documents, outdated brand assets, and region-specific files that are no longer needed.

• Enables content owners to standardize approved assets across stores
• Reduces storage overhead and manual content cleanup effort
• Improves consistency of product information across brands and markets

6. Retention and Archiving of Commerce-Related Unstructured Data

Data flow: Adobe Commerce to OpenText Lens

Adobe Commerce generates or references unstructured content over time, including order attachments, customer service files, and product documentation. OpenText Lens can classify this content to support retention schedules, archiving decisions, and defensible deletion processes.

• Helps records management teams apply retention rules more consistently
• Reduces legal and regulatory exposure from keeping unnecessary files
• Supports audit readiness and information lifecycle management

7. Pre-Audit Review of Commerce Content Repositories

Data flow: Bi-directional

Before internal audits or external compliance reviews, OpenText Lens can scan repositories connected to Adobe Commerce to identify sensitive or noncompliant content. Findings can then be used by commerce, legal, and security teams to update or remove content in Adobe Commerce-linked repositories.

• Creates a repeatable review process for commerce content governance
• Supports remediation of risky files before audit findings occur
• Improves collaboration between e-commerce, compliance, and IT teams

8. Product Launch Content Validation Across Teams

Data flow: OpenText Lens to Adobe Commerce

For new product launches, teams often gather technical documents, marketing assets, and regulatory files from multiple sources. OpenText Lens can identify the final approved versions and flag duplicates or outdated drafts before they are linked to Adobe Commerce product pages.

• Reduces launch delays caused by incorrect or incomplete content
• Helps product, legal, and marketing teams work from the same approved set of files
• Improves launch quality and lowers the risk of customer-facing errors