Adobe Experience Manager Assets - OpenText Legal Hold Integration and Automation

Common Integration Use Cases Between Adobe Experience Manager Assets and OpenText Legal Hold

1. Preserve brand assets subject to litigation holds

Data flow: Adobe Experience Manager Assets ? OpenText Legal Hold

When a legal matter is opened, AEM Assets can send metadata for relevant assets such as campaign images, product photography, videos, and design files to OpenText Legal Hold so legal teams can place those items under hold. This helps prevent deletion or disposal of assets that may be needed as evidence in disputes involving advertising claims, product launches, or regulatory reviews.

Business value: Reduces spoliation risk, improves defensibility during litigation, and gives legal teams faster control over creative content that may be in scope.

2. Sync custodian and content ownership information for hold scoping

Data flow: Bi-directional

AEM Assets can provide asset owner, contributor, approver, and workspace information to OpenText Legal Hold, while OpenText can return hold status for specific custodians or teams. This allows legal to identify which marketing, creative, or agency users are associated with potentially relevant assets and apply holds more precisely.

Business value: Improves hold accuracy, reduces over-preservation, and lowers the operational burden on marketing and creative teams.

3. Block deletion or archival of held assets in AEM Assets

Data flow: OpenText Legal Hold ? Adobe Experience Manager Assets

When OpenText places an asset or related custodian under legal hold, AEM Assets can receive the hold flag and automatically restrict deletion, expiration, or archival workflows for those items. This is especially useful for assets with lifecycle rules, such as expired campaign materials or seasonal content that would normally be purged.

Business value: Ensures retention policies do not conflict with legal obligations and reduces manual intervention by administrators.

4. Preserve version history and derivative files for disputed creative content

Data flow: Adobe Experience Manager Assets ? OpenText Legal Hold

For assets involved in disputes, AEM Assets can transmit version lineage, renditions, and derivative files to OpenText Legal Hold so legal teams can preserve the full creative record, not just the final approved file. This is valuable when a claim depends on how an asset evolved over time, including copy changes, image edits, or alternate approvals.

Business value: Strengthens eDiscovery readiness and provides a complete audit trail for legal review.

5. Trigger legal review workflows for high-risk campaign assets

Data flow: Adobe Experience Manager Assets ? OpenText Legal Hold

Assets tagged in AEM Assets as high-risk, regulated, or complaint-related can automatically trigger a review in OpenText Legal Hold before they are released, retired, or reused. For example, assets tied to financial services, healthcare, or product safety claims can be routed to legal when complaints or investigations arise.

Business value: Creates a controlled review process, reduces compliance gaps, and helps legal teams intervene earlier in the content lifecycle.

6. Maintain evidence preservation for externally shared assets

Data flow: Adobe Experience Manager Assets ? OpenText Legal Hold

When AEM Assets tracks assets distributed to agencies, partners, or external portals, it can send distribution metadata to OpenText Legal Hold so legal teams know which versions were shared externally and when. This is useful in disputes where the organization must prove what content was published or provided to third parties.

Business value: Improves traceability of published content and supports faster response to subpoenas, complaints, and regulatory inquiries.

7. Automate matter-based retention for campaign archives

Data flow: Bi-directional

OpenText Legal Hold can create matter-specific holds that are synchronized back to AEM Assets, where related campaign folders, collections, and associated files are retained for the duration of the matter. Once the matter is released, AEM Assets can resume normal lifecycle management and cleanup.

Business value: Aligns legal retention with operational content management, reduces manual tracking, and prevents premature disposal of archived creative materials.