Air Inc. - OpenText Product Traceability Integration and Automation

Common Integration Use Cases Between Air Inc. and OpenText Product Traceability

Air Inc. and OpenText Product Traceability can work together to improve product visibility, compliance, and operational control across the supply chain. Air Inc. can serve as the operational or workflow layer for managing business processes, while OpenText Product Traceability provides detailed traceability records, lot and serial tracking, and audit-ready product history. The following integration use cases focus on practical enterprise workflows and measurable business value.

1. Automated product genealogy synchronization

Direction: Air Inc. - OpenText Product Traceability

When product, lot, or serial data is created or updated in Air Inc., it can be sent to OpenText Product Traceability to maintain a complete genealogy record. This supports end-to-end visibility from raw materials through finished goods.

• Synchronize item master, batch, and serial identifiers
• Capture manufacturing events and component consumption
• Maintain a single traceability record for audits and recalls

Business value: Faster root-cause analysis, stronger compliance, and reduced manual data entry.

2. Quality issue escalation with traceability context

Direction: OpenText Product Traceability - Air Inc.

When OpenText detects a traceability exception, such as missing lot lineage, suspect material usage, or a failed traceability check, it can trigger a workflow in Air Inc. for quality review and corrective action.

• Create a quality case or incident in Air Inc.
• Attach affected lots, serials, and production history
• Route tasks to quality, operations, and compliance teams

Business value: Faster containment of quality issues and better cross-functional accountability.

3. Recall execution and affected product identification

Direction: Bi-directional

In a recall scenario, OpenText Product Traceability can identify all impacted materials, finished goods, and downstream shipments, while Air Inc. can coordinate recall tasks, customer notifications, and internal approvals.

• Use OpenText to determine affected lots and shipment history
• Push recall scope into Air Inc. for task management
• Track completion of retrieval, notification, and disposition steps

Business value: Shorter recall response times and lower regulatory and financial exposure.

4. Supplier material verification and receiving control

Direction: Air Inc. - OpenText Product Traceability

At receiving, Air Inc. can send supplier shipment details, certificate references, and lot identifiers to OpenText Product Traceability for verification against approved traceability records.

• Validate supplier lot numbers and source information
• Flag mismatches before materials are released to production
• Store receiving evidence for compliance and audit support

Business value: Reduced risk of counterfeit, nonconforming, or unapproved materials entering production.

5. Production batch release based on traceability completeness

Direction: OpenText Product Traceability - Air Inc.

Before a batch or lot is released, OpenText can confirm that all required traceability data is complete, including component usage, process steps, and inspection records. Air Inc. can then use that status to approve or hold the batch.

• Send traceability completeness status to Air Inc.
• Block release if genealogy or documentation is incomplete
• Automatically notify production and quality teams of holds

Business value: Better release control and fewer compliance gaps.

6. Customer shipment traceability and downstream visibility

Direction: Air Inc. - OpenText Product Traceability

When shipments are created in Air Inc., shipment, customer, and serial or lot details can be transmitted to OpenText Product Traceability to preserve downstream traceability. This is especially valuable for regulated industries and warranty support.

• Record which customer received which serial or lot
• Support warranty claims and field issue investigations
• Improve visibility into distribution channels and end destinations

Business value: Stronger customer support, better recall precision, and improved after-sales traceability.

7. Compliance reporting and audit preparation

Direction: OpenText Product Traceability - Air Inc.

OpenText can provide traceability evidence, lineage reports, and event histories to Air Inc. for compliance reporting, audit preparation, and management review workflows.

• Generate audit-ready traceability reports on demand
• Share evidence for regulatory submissions or internal audits
• Track audit findings and remediation tasks in Air Inc.

Business value: Lower audit effort, improved evidence quality, and faster response to regulators or customers.

8. Nonconformance disposition and rework tracking

Direction: Bi-directional

If OpenText identifies a traceability-related nonconformance, Air Inc. can manage the disposition workflow, such as rework, scrap, or concession approval. Once resolved, the final disposition can be written back to OpenText to close the traceability record.

• Open nonconformance cases from traceability exceptions
• Route disposition approvals to operations and quality leaders
• Update final status and corrective action outcomes in both systems

Business value: Clearer exception handling, better governance, and complete lifecycle records.