Box - OpenText Lens - Data Visibility Integration and Automation

Common Integration Use Cases Between Box and OpenText Lens - Data Visibility

1. Sensitive Content Discovery in Box for Governance Prioritization

Flow: Box to OpenText Lens - Data Visibility

Organizations can scan Box repositories with OpenText Lens to identify sensitive, redundant, or obsolete files stored across team folders, shared workspaces, and external collaboration areas. This gives compliance, legal, and records teams a clear inventory of content that may require retention review, access restriction, or deletion.

Business value: Reduces information risk, improves governance decisions, and helps teams focus remediation efforts on the highest-risk content first.

2. Box Content Cleanup Before Cloud Migration or Repository Consolidation

Flow: Box to OpenText Lens - Data Visibility

Before migrating content from Box to another repository or consolidating multiple Box environments, OpenText Lens can analyze Box data to identify duplicate, obsolete, and low-value files. Migration teams can use the findings to exclude unnecessary content and reduce the volume of data moved.

Business value: Lowers migration cost, shortens project timelines, and reduces the risk of moving outdated or noncompliant content into the target environment.

3. Compliance Review of External Sharing and Collaboration Content

Flow: Box to OpenText Lens - Data Visibility

Box is often used for external collaboration with vendors, clients, and partners. OpenText Lens can analyze shared folders and externally accessible content to detect regulated information, confidential contracts, or personal data that should not be broadly shared. Compliance and security teams can then prioritize remediation in Box, such as tightening permissions or removing sensitive files from shared locations.

Business value: Improves control over externally shared content and reduces exposure to privacy, contractual, and regulatory risk.

4. Information Risk Assessment for Legal Hold and Records Programs

Flow: Box to OpenText Lens - Data Visibility

Legal and records management teams can use OpenText Lens to locate content in Box that may be subject to retention, legal hold, or disposition review. By classifying unstructured data by sensitivity, age, and redundancy, teams can determine which Box content should be retained, archived, or scheduled for deletion.

Business value: Supports defensible retention practices, reduces storage sprawl, and helps organizations respond more efficiently to audits and litigation requests.

5. Departmental Data Cleanup and Ownership Validation

Flow: Box to OpenText Lens - Data Visibility

Business units often accumulate large volumes of files in Box without clear ownership or business purpose. OpenText Lens can surface stale content, orphaned project files, and duplicate documents, enabling department leaders to validate ownership and decide what should remain active. Findings can be routed back to Box administrators or content owners for cleanup actions.

Business value: Improves content hygiene, reduces clutter, and makes Box easier to manage for end users and administrators.

6. Pre-Audit Evidence Collection and Sensitive Data Reporting

Flow: Box to OpenText Lens - Data Visibility

During internal audits or regulatory reviews, OpenText Lens can analyze Box content to produce reports on where sensitive data resides, who may have access, and which repositories contain the highest concentration of regulated information. Audit teams can use these insights to support evidence requests and demonstrate governance controls.

Business value: Speeds audit preparation, improves visibility for compliance teams, and strengthens the organization?s ability to prove control over unstructured content.

7. Ongoing Box Repository Monitoring for Risk Reduction

Flow: Bi-directional, with OpenText Lens findings informing Box governance actions

OpenText Lens can be used on a recurring basis to monitor Box repositories for newly introduced sensitive or obsolete content. When risk patterns are detected, Box administrators can take action such as adjusting access, moving content to restricted folders, or initiating retention workflows in Box.

Business value: Creates a continuous governance process instead of one-time cleanup, helping organizations maintain long-term control over content growth and risk.