BRIA AI - OpenText Core Capture Services Integration and Automation

Common Integration Use Cases Between BRIA AI and OpenText Core Capture Services

1. AI-Enhanced Document Image Cleanup for Faster Capture

Data flow: OpenText Core Capture Services ? BRIA AI ? OpenText Core Capture Services

Incoming scans, photos, or low-quality document images can be routed from OpenText Core Capture Services to BRIA AI for image enhancement before classification and extraction. BRIA AI can improve background clarity, remove visual noise, correct image defects, and standardize document appearance, which helps capture engines read text more accurately.

• Business value: Higher OCR and extraction accuracy, fewer manual corrections, and faster processing of poor-quality documents.
• Typical users: Accounts payable teams, shared services centers, and digital mailroom operations.

2. Automated Creation of Branded Customer Communications from Captured Forms

Data flow: OpenText Core Capture Services ? BRIA AI

After OpenText Core Capture Services extracts data from onboarding forms, claims forms, or service requests, BRIA AI can generate personalized visual assets for customer-facing communications. For example, captured customer attributes can drive localized banners, product visuals, or tailored imagery for welcome packs, email campaigns, or portal content.

• Business value: Faster production of personalized communications and improved customer experience.
• Typical users: Marketing operations, customer onboarding teams, and customer experience groups.

3. Document-Driven Product Content Enrichment for E-Commerce Operations

Data flow: OpenText Core Capture Services ? BRIA AI ? e-commerce platform or digital asset management system

When supplier documents, product spec sheets, or catalog submissions are captured and classified by OpenText Core Capture Services, the extracted product attributes can be used by BRIA AI to generate product imagery variations. This supports different backgrounds, seasonal themes, or market-specific visuals for online catalogs and marketplaces.

• Business value: Faster product content creation, better catalog consistency, and reduced dependency on manual photo shoots.
• Typical users: E-commerce merchandising, product content teams, and creative operations.

4. Visual Asset Generation for Document Exception Handling

Data flow: OpenText Core Capture Services ? BRIA AI ? downstream workflow systems

In cases where captured documents are incomplete, unclear, or require human review, BRIA AI can generate supporting visual references or annotated image variants to help reviewers understand the context. For example, damaged shipment photos, insurance claim images, or partially legible forms can be enhanced or recreated for review packets.

• Business value: Shorter exception resolution time and better decision support for reviewers.
• Typical users: Claims operations, logistics teams, and back-office exception handling groups.

5. AI-Generated Training and Simulation Content for Capture Operations

Data flow: BRIA AI ? OpenText Core Capture Services

BRIA AI can generate realistic document images, forms, and visual variations to create test sets for OpenText Core Capture Services. These synthetic documents can be used to validate classification rules, extraction models, and workflow logic across different layouts, languages, and quality conditions without exposing sensitive customer data.

• Business value: Better testing coverage, safer model training, and faster rollout of new capture workflows.
• Typical users: Capture administrators, process automation teams, and QA teams.

6. Digital Mailroom to Marketing or Operations Content Routing

Data flow: OpenText Core Capture Services ? BRIA AI

OpenText Core Capture Services can classify incoming correspondence such as requests, complaints, or partner submissions. Based on the extracted metadata, BRIA AI can generate relevant visual content for internal or external follow-up, such as localized response graphics, campaign assets, or partner-specific collateral.

• Business value: More responsive communication workflows and faster content turnaround.
• Typical users: Digital mailroom teams, marketing operations, and partner management teams.

7. Compliance-Friendly Visual Content Production from Verified Source Documents

Data flow: OpenText Core Capture Services ? BRIA AI

For regulated industries, OpenText Core Capture Services can extract and validate approved source information from contracts, product approvals, or policy documents. BRIA AI can then generate compliant visual assets based on verified inputs, helping teams produce marketing or operational imagery while maintaining governance over source data.

• Business value: Reduced compliance risk, stronger content governance, and faster approval cycles.
• Typical users: Compliance teams, regulated marketing teams, and legal operations.

8. Bi-Directional Workflow for Content Operations and Document Processing

Data flow: OpenText Core Capture Services ? BRIA AI

In mature enterprise workflows, OpenText Core Capture Services can ingest and extract data from incoming documents, while BRIA AI generates or enhances visual assets based on the extracted information. The resulting images can then be stored in a content repository or attached to case files for downstream review, publishing, or customer communication.

• Business value: End-to-end automation across document intake and content creation, with fewer handoffs between operations and creative teams.
• Typical users: Shared services, content operations, and workflow automation teams.