Brightcove - OpenText Directory Services Integration and Automation

Common Integration Use Cases Between Brightcove and OpenText Directory Services

• Centralized user authentication for secure video access

  Use OpenText Directory Services as the source of truth for user identities and group membership, then pass those entitlements to Brightcove to control access to internal training videos, executive communications, and customer-only content. This reduces duplicate user accounts, simplifies login management, and ensures only authorized employees or partners can view sensitive video assets.

• Role-based video publishing and administration

  Synchronize directory groups from OpenText Directory Services into Brightcove to assign publishing, editing, moderation, and analytics permissions based on job role. For example, marketing teams can manage campaign videos, while regional communications teams can only upload or approve content for their business unit. This improves governance and reduces the risk of unauthorized content changes.

• Automated onboarding and offboarding for video platform access

  When users are created, updated, or deactivated in OpenText Directory Services, automatically provision or revoke their Brightcove access. New employees can be granted access to relevant video libraries on day one, while departing staff lose access immediately. This streamlines IT operations and strengthens security and compliance.

• Department and region based content segmentation

  Map directory attributes such as department, location, or business unit from OpenText Directory Services to Brightcove audience rules and content permissions. A global enterprise can use this to deliver region-specific product training, localized town halls, or market-specific compliance videos to the right audience without manual list management. This improves content relevance and reduces administrative overhead.

• Enterprise video portal personalization

  Use OpenText Directory Services to identify a signed-in user and their group memberships, then surface the correct Brightcove playlists, channels, or featured videos in a personalized portal. Sales teams can see enablement content, HR can see policy updates, and engineering can see technical briefings. This increases content discoverability and drives higher engagement with internal communications.

• Secure external partner and customer video experiences

  For organizations sharing Brightcove content with distributors, franchisees, or customers, use OpenText Directory Services to manage partner identities and access groups. This allows controlled access to onboarding videos, product demos, certification content, or support libraries while maintaining centralized identity governance. It also makes it easier to remove access when contracts end or partner roles change.

• Audit support for compliance and access reviews

  Combine Brightcove viewing and engagement data with OpenText Directory Services user and group records to support periodic access reviews and compliance audits. Security and compliance teams can verify who had access to which video collections, when access was granted, and whether permissions align with current organizational roles. This is especially valuable for regulated industries and internal policy enforcement.