Centric - OpenText Product Traceability Integration and Automation

Common Integration Use Cases Between Centric and OpenText Product Traceability

1. Product development record synchronization

Direction: Centric - OpenText Product Traceability

As product teams finalize styles, materials, specifications, and approvals in Centric, key product master data can be pushed into OpenText Product Traceability to establish a controlled traceability record. This gives compliance, quality, and operations teams a reliable downstream source for product lineage and change history.

• Reduces manual re-entry of product data across systems
• Improves audit readiness with a consistent product history
• Supports faster handoff from design to compliance and manufacturing

2. Change request and revision traceability

Direction: Bi-directional

When a product specification, component, or packaging element changes in Centric, the update can trigger a traceability event in OpenText Product Traceability. In return, traceability findings, impacted item lists, or compliance exceptions can be sent back to Centric so design teams can assess the business impact before release.

• Creates a closed loop between design changes and downstream impact analysis
• Helps teams identify affected SKUs, suppliers, and batches earlier
• Reduces the risk of releasing unapproved or noncompliant changes

3. Material and component provenance tracking

Direction: Centric - OpenText Product Traceability

Centric can provide approved material and component definitions, while OpenText Product Traceability captures where those materials were sourced, used, and transformed across the product lifecycle. This is especially valuable for industries that need proof of origin, chain of custody, or restricted substance tracking.

• Improves visibility into component origin and usage
• Supports supplier accountability and traceability requirements
• Helps teams respond faster to sourcing or regulatory inquiries

4. Product specification to lot and batch traceability

Direction: Centric - OpenText Product Traceability

Approved product specifications, BOMs, and packaging details from Centric can be linked to lot and batch records in OpenText Product Traceability. This enables operations and quality teams to trace exactly which approved design version was used in a specific production run.

• Connects design intent to actual manufactured output
• Speeds up root cause analysis during quality incidents
• Improves recall precision by narrowing affected production lots

5. Compliance evidence packaging for audits

Direction: OpenText Product Traceability - Centric

Traceability records, audit trails, and compliance evidence from OpenText Product Traceability can be fed back into Centric as supporting documentation for product development approvals. This helps design, quality, and regulatory teams review evidence alongside product records before launch.

• Centralizes compliance evidence with product development records
• Shortens approval cycles for regulated products
• Improves visibility for cross-functional review teams

6. Supplier and manufacturing partner accountability

Direction: Bi-directional

Centric can distribute approved product definitions and requirements to downstream traceability processes, while OpenText Product Traceability can return supplier performance, traceability gaps, or missing lineage data. This creates a practical workflow for managing external partners and ensuring they meet product data and traceability standards.

• Helps enforce supplier compliance with approved product definitions
• Identifies missing or incomplete traceability data from partners
• Supports faster resolution of supplier-related quality issues

7. Recall and impact analysis support

Direction: OpenText Product Traceability - Centric

If a defect, contamination issue, or regulatory concern is identified in OpenText Product Traceability, the affected product versions, specifications, and design records can be referenced in Centric. This allows product and quality teams to quickly determine which designs, variants, or launches are impacted.

• Accelerates recall assessment and containment decisions
• Improves accuracy of affected product identification
• Supports coordinated response across product, quality, and supply chain teams

8. New product introduction governance

Direction: Bi-directional

During new product introduction, Centric manages the product definition, approvals, and launch readiness, while OpenText Product Traceability establishes the downstream traceability framework needed once production begins. Integrating the two ensures that traceability requirements are defined before launch and that production records align with the approved product structure.

• Builds traceability into launch planning instead of after the fact
• Reduces gaps between product development and manufacturing execution
• Improves readiness for regulated or high-risk product launches