Confluence - OpenText Lens - Data Visibility Integration and Automation

Common Integration Use Cases Between Confluence and OpenText Lens - Data Visibility

1. Sensitive Content Discovery for Confluence Knowledge Bases

Data flow: OpenText Lens - Data Visibility to Confluence

Use OpenText Lens - Data Visibility to scan Confluence spaces and identify pages containing sensitive, regulated, or obsolete information such as customer data, credentials, legal notes, or outdated policies. The findings can be pushed back into Confluence as review tasks, page comments, or governance dashboards so content owners can remediate issues quickly.

Business value: Reduces information risk, improves compliance posture, and helps teams clean up knowledge bases without manually reviewing every page.

2. Confluence Content Inventory for Data Governance Programs

Data flow: Confluence to OpenText Lens - Data Visibility

Send Confluence page metadata, attachments, and space structures into OpenText Lens - Data Visibility to build a complete inventory of unstructured content. Governance teams can classify documentation by sensitivity, business unit, retention relevance, and duplication risk before audits or policy enforcement.

Business value: Gives governance and compliance teams visibility into where critical documentation lives and which content requires retention, legal hold, or cleanup actions.

3. Migration Readiness Assessment for Confluence Cleanup

Data flow: Confluence to OpenText Lens - Data Visibility

Before a Confluence migration, consolidation, or reorganization, use OpenText Lens - Data Visibility to identify redundant pages, stale project documentation, and obsolete attachments. Migration teams can use the results to exclude low-value content, reduce migration scope, and prioritize high-value spaces for transfer.

Business value: Lowers migration effort, reduces storage and licensing costs, and improves the quality of the target knowledge environment.

4. Policy-Based Review Workflow for High-Risk Documentation

Data flow: OpenText Lens - Data Visibility to Confluence

When OpenText Lens - Data Visibility flags pages or attachments that match risk rules, it can create a Confluence review page or task list for the content owner, compliance lead, or legal reviewer. The Confluence page can track remediation status, owner comments, and approval history for audit readiness.

Business value: Creates a structured remediation workflow that is easy for business teams to follow and audit teams to verify.

5. Duplicate and Redundant Knowledge Detection

Data flow: Confluence to OpenText Lens - Data Visibility, then back to Confluence

OpenText Lens - Data Visibility can analyze Confluence spaces to detect duplicate policies, repeated process documents, and overlapping team playbooks. The results can be published back into Confluence as a cleanup report or space-level dashboard so content owners can merge, archive, or retire redundant pages.

Business value: Improves search quality, reduces confusion from conflicting versions, and makes Confluence easier to maintain at scale.

6. Audit Evidence Collection for Compliance Reviews

Data flow: Bi-directional

Compliance teams can use OpenText Lens - Data Visibility to identify Confluence pages related to policies, controls, and procedures, then link those findings back into Confluence audit workspaces. Confluence can serve as the collaboration hub for documenting evidence, remediation actions, and sign-offs while Lens provides the content visibility layer.

Business value: Streamlines audit preparation, centralizes evidence management, and reduces time spent searching for supporting documentation.

7. Information Risk Reporting for Business Owners

Data flow: OpenText Lens - Data Visibility to Confluence

OpenText Lens - Data Visibility can generate periodic reports on Confluence content risk, such as pages with personal data, expired procedures, or unowned spaces. These reports can be published into Confluence executive or team spaces for business owners to review trends, assign actions, and track remediation progress.

Business value: Improves accountability and gives leadership a clear view of documentation risk across departments.

8. Controlled Knowledge Retention and Archiving

Data flow: Bi-directional

Use OpenText Lens - Data Visibility to identify Confluence content that is no longer active but still subject to retention or deletion rules. Confluence can then be used to coordinate approvals, document retention decisions, and archive plans, while Lens validates which content should be retained, reviewed, or removed.

Business value: Supports defensible content lifecycle management, reduces clutter, and helps organizations enforce retention policies consistently.