Home | Connectors | Consonance | Consonance - OpenText Decision Service Integration and Automation
Consonance manages publishing workflows, title metadata, rights, royalties, and multi-format delivery, while OpenText Decision Service automates complex, frequently changing business rules. Together, they help publishers make faster, more consistent decisions across editorial, production, rights, and distribution processes.
Data flow: Consonance to OpenText Decision Service, then back to Consonance
When a manuscript enters Consonance, key attributes such as imprint, genre, expected revenue, author profile, and acquisition status can be sent to OpenText Decision Service to determine the correct approval path. The decision engine can apply rules for editorial board review, legal review, rights clearance, or executive sign-off based on title value, territory, or contract type. The resulting decision is returned to Consonance to route the manuscript to the right workflow stage and assign tasks to the appropriate teams.
Business value: Reduces manual triage, improves consistency in acquisition decisions, and shortens time from submission to approval.
Data flow: Consonance to OpenText Decision Service
Consonance can send title metadata, contract terms, and territory information to OpenText Decision Service to determine whether a book can be published in a specific market or format. The rules engine can evaluate exclusivity clauses, sublicensing restrictions, language rights, and embargo dates before a title is scheduled for release. If a restriction exists, Consonance can block the release task or trigger a rights review workflow.
Business value: Prevents rights violations, reduces legal risk, and ensures only eligible titles move into production and distribution.
Data flow: Bi-directional
Consonance manages royalty-related title and contract data, while OpenText Decision Service applies rules to determine royalty rates, escalations, reserve thresholds, and special payment conditions. For example, the decision service can calculate whether a title has reached a sales milestone that triggers a higher royalty rate or whether a specific author contract requires a different payment schedule. Consonance can then store the decision outcome and use it in royalty processing and reporting.
Business value: Improves royalty accuracy, reduces disputes with authors, and supports faster contract-driven payment processing.
Data flow: Consonance to OpenText Decision Service, then back to Consonance
As titles move through editorial and production in Consonance, the platform can send schedule data, format requirements, and commercial priority indicators to OpenText Decision Service. The decision engine can determine whether a title should be fast-tracked, delayed, or held based on business rules such as seasonal demand, retailer commitments, print capacity, or dependency on marketing assets. Consonance then updates task priorities and release dates accordingly.
Business value: Helps production teams focus on the highest-value titles, reduces missed publication dates, and improves coordination across editorial, design, and manufacturing.
Data flow: Consonance to OpenText Decision Service
Before title metadata is sent from Consonance to distribution systems or industry databases, OpenText Decision Service can validate whether required fields are complete and whether values meet business standards. Rules can check ISBN status, BISAC category validity, contributor roles, pricing rules, format-specific metadata, and market-specific requirements. If metadata fails validation, Consonance can route the record back to the responsible team for correction.
Business value: Reduces rejected feeds, improves retailer data quality, and lowers the operational cost of metadata corrections.
Data flow: Consonance to OpenText Decision Service, then back to Consonance
Consonance can send workflow events such as overdue editorial reviews, delayed cover approvals, or missing production assets to OpenText Decision Service. The decision engine can determine the correct escalation path based on title importance, launch date proximity, or customer commitments. It can then instruct Consonance to reassign tasks, notify managers, or escalate the issue to a higher-priority queue.
Business value: Improves on-time delivery, reduces bottlenecks, and ensures exceptions are handled consistently across teams.
Data flow: Consonance to OpenText Decision Service
Consonance can provide title metadata, format readiness, and channel information to OpenText Decision Service to decide which formats should be released and where. For example, the rules engine can determine whether a title is ready for print only, print plus ebook, or print plus ebook plus audio based on asset availability, rights coverage, and channel requirements. The decision can then be used to control downstream release actions in Consonance.
Business value: Supports controlled multi-format publishing, reduces launch errors, and aligns release decisions with commercial and rights constraints.
Data flow: Bi-directional
Consonance can act as the system of record for title lifecycle events, while OpenText Decision Service applies governance rules that determine whether a title can move from one stage to the next. For example, a title may require completed rights clearance, approved cover copy, and finalized pricing before it can move from production to publication. OpenText Decision Service evaluates the conditions and returns a pass or hold decision to Consonance.
Business value: Enforces publishing policy consistently, improves auditability, and reduces the risk of releasing incomplete or non-compliant titles.
CyanGate, LLC
+1 (833) DAM-XPRT (326-9778) 
contactus@oneteg.com
