Drupal - OpenText Extended ECM - Content Server Integration and Automation

Common Integration Use Cases Between Drupal and OpenText Extended ECM - Content Server

1. Publish approved enterprise content from OpenText to Drupal

Flow: OpenText Extended ECM - Content Server ? Drupal

Business teams can manage source documents, policies, product sheets, or public-facing knowledge articles in OpenText Extended ECM - Content Server, where governance, version control, and approvals are enforced. Once content is approved, selected metadata and the final rendition are published into Drupal for website or portal delivery.

• Reduces manual copy-paste publishing effort
• Ensures only approved content reaches public channels
• Supports faster updates for corporate, government, or customer portals

2. Store Drupal-submitted documents in the enterprise repository

Flow: Drupal ? OpenText Extended ECM - Content Server

Drupal forms, portal submissions, and user-uploaded documents can be automatically routed into OpenText Extended ECM - Content Server for retention, classification, and controlled access. This is useful for applications such as grant applications, permit requests, case intake, or customer onboarding documents.

• Centralizes records outside the web CMS
• Improves compliance and retention management
• Creates a governed archive for submitted files and attachments

3. Sync metadata and taxonomy between web content and enterprise content

Flow: Bi-directional

Drupal taxonomies, content types, and tags can be aligned with OpenText Extended ECM - Content Server metadata models so both systems classify content consistently. This enables content teams, records managers, and business users to search and filter information using the same business terms across channels.

• Improves findability and content reuse
• Reduces duplicate classification effort
• Supports consistent reporting across web and repository content

4. Expose repository documents in Drupal with secure access controls

Flow: OpenText Extended ECM - Content Server ? Drupal

Drupal can present documents stored in OpenText Extended ECM - Content Server directly within a website, intranet, or self-service portal while respecting permissions and audience rules. Users see the latest version of a document without Drupal storing a separate copy.

• Eliminates duplicate document storage
• Ensures users always access the current version
• Supports secure intranet libraries, policy centers, and partner portals

5. Route Drupal content approvals into enterprise workflow and records governance

Flow: Drupal ? OpenText Extended ECM - Content Server

When Drupal content is created or updated, the final approved version can be transferred to OpenText Extended ECM - Content Server for formal workflow, retention, and audit trail management. This is valuable for regulated communications such as legal notices, HR policies, or public service announcements.

• Creates a defensible approval and retention process
• Supports audit requirements and content traceability
• Separates web publishing from records governance

6. Build a self-service portal backed by governed enterprise content

Flow: OpenText Extended ECM - Content Server ? Drupal, with user actions from Drupal ? OpenText Extended ECM - Content Server

Drupal can serve as the user experience layer for employee, customer, or citizen self-service, while OpenText Extended ECM - Content Server stores the authoritative documents behind the scenes. Users can search, view, submit, or request documents in Drupal, and the related content is managed in the repository with enterprise controls.

• Improves user experience without sacrificing governance
• Supports case portals, HR self-service, and service request sites
• Allows business teams to manage content centrally while Drupal handles presentation

7. Manage multilingual content publishing with controlled source documents

Flow: OpenText Extended ECM - Content Server ? Drupal

Organizations operating multilingual websites can store master content in OpenText Extended ECM - Content Server and publish language-specific variants into Drupal. Translation workflows, review cycles, and final approvals remain controlled in the repository before content is exposed on the website.

• Supports global websites and public sector multilingual services
• Improves translation governance and consistency
• Reduces risk of publishing incomplete or unapproved translations

8. Link web analytics and content usage insights to repository records

Flow: Drupal ? OpenText Extended ECM - Content Server

Usage data from Drupal, such as page views, downloads, and form interactions, can be associated with the corresponding content records in OpenText Extended ECM - Content Server. This helps content owners understand which documents or pages are most used and which require review or retirement.

• Supports content lifecycle decisions
• Improves governance of stale or low-value content
• Helps teams prioritize updates based on actual usage