Drupal - OpenText File 360 Integration and Automation

Common Integration Use Cases Between Drupal and OpenText File 360

Drupal and OpenText File 360 complement each other well in enterprise environments where public or internal web content must be paired with secure document collaboration, controlled sharing, and auditability. Drupal manages the web experience, structured content, and user workflows, while OpenText File 360 provides governed file storage, secure external sharing, and compliance-focused access controls.

• Secure document library for public or authenticated Drupal portals

  Use Drupal as the front-end portal for employees, partners, or citizens to browse and request documents, while the actual files are stored in OpenText File 360. This is useful for policy manuals, forms, product documentation, grant materials, or board-approved documents that must remain controlled and auditable. Data flow: OpenText File 360 to Drupal.

• Controlled external file sharing from Drupal workflows

  When a Drupal workflow requires sharing sensitive files with vendors, contractors, or applicants, Drupal can trigger the creation of a secure File 360 share link with expiration, permissions, and audit logging. This avoids sending attachments by email and gives business teams a governed way to distribute files directly from the website or portal. Data flow: Drupal to OpenText File 360.

• Document submission portal for regulated processes

  Drupal can serve as a secure intake portal for applications, claims, procurement responses, or compliance submissions. Uploaded documents are transferred to OpenText File 360 for secure storage, retention, and review by internal teams. This supports use cases where organizations need a branded web experience but also require enterprise-grade file governance behind the scenes. Data flow: Drupal to OpenText File 360.

• Content publishing with governed source files

  Marketing, communications, or policy teams can manage source assets in OpenText File 360 and publish approved versions through Drupal pages, knowledge bases, or microsites. Drupal displays the latest approved file or embedded document while File 360 maintains version control and access restrictions. This reduces the risk of outdated or unauthorized files being published. Data flow: OpenText File 360 to Drupal.

• Partner and customer self-service document access

  Drupal can provide authenticated self-service experiences where users retrieve invoices, statements, certificates, manuals, or case documents stored in File 360. Access can be limited by role, account, or case ownership, and every download can be logged for compliance. This improves service efficiency while reducing calls to support teams. Data flow: OpenText File 360 to Drupal.

• Internal knowledge hub with secure attachments

  Organizations often use Drupal for intranet or departmental knowledge hubs. OpenText File 360 can store supporting files such as templates, HR forms, training materials, and project documents, while Drupal organizes the content by audience, taxonomy, and workflow. This gives employees a searchable experience without exposing files outside approved groups. Data flow: Bi-directional.

• Audit-ready collaboration for legal, compliance, and procurement teams

  Drupal can act as the workflow and communication layer for case management, policy review, or procurement processes, while File 360 stores all exchanged documents with access controls and audit trails. Teams can collaborate on drafts, approvals, and evidence packages without losing traceability. This is especially valuable for regulated industries and public sector organizations. Data flow: Bi-directional.

• Multisite content operations with centralized file governance

  Enterprises running multiple Drupal sites can connect all sites to a shared OpenText File 360 repository for approved assets, legal documents, and standard forms. This ensures consistent file governance across brands, regions, or business units while allowing each Drupal site to present content tailored to its audience. Data flow: OpenText File 360 to multiple Drupal sites.

These integrations are most valuable when Drupal is used as the digital experience layer and OpenText File 360 is used as the secure file control layer, enabling better collaboration without sacrificing governance, compliance, or user experience.