HTTP - OpenText File 360 Integration and Automation

Common Integration Use Cases Between HTTP and OpenText File 360

1. Secure file upload and retrieval through HTTP APIs

Use HTTP endpoints to let business applications upload documents directly into OpenText File 360 and retrieve approved files on demand. This is useful for contract management, HR document intake, and customer onboarding where files must be stored securely with access controls and audit trails.

• Data flow: HTTP to OpenText File 360 and OpenText File 360 to HTTP
• Business value: reduces manual file handling and ensures governed storage of sensitive documents

2. Webhook driven document approval workflows

Configure HTTP webhooks to notify downstream systems when a file is added, updated, approved, or shared in OpenText File 360. This can trigger review tasks in workflow tools, notify approvers in collaboration platforms, or update case records in enterprise systems.

• Data flow: OpenText File 360 to HTTP
• Business value: accelerates approvals and keeps teams aligned in real time

3. Controlled external sharing from business applications

Applications such as CRM, procurement, or project management tools can use HTTP calls to generate secure File 360 sharing links for external partners, auditors, or customers. This avoids email attachments and supports expiry dates, permissions, and audit logging.

• Data flow: HTTP to OpenText File 360
• Business value: improves secure collaboration with third parties while maintaining governance

4. Automated synchronization of project or case files

Use HTTP based integration to synchronize documents between operational systems and OpenText File 360 so that the latest version is always available to authorized users. For example, a legal case system can push evidence files to File 360, while File 360 can return updated versions to the case record when changes occur.

• Data flow: bi-directional
• Business value: reduces version confusion and ensures a single governed source for shared files

5. Secure distribution of approved content to portals and applications

After a document is approved in OpenText File 360, HTTP APIs can publish the file or its metadata to customer portals, intranet sites, or internal applications. This is useful for policy documents, product collateral, training materials, and regulated communications.

• Data flow: OpenText File 360 to HTTP
• Business value: ensures only approved content is distributed and reduces publishing delays

6. Audit and compliance event forwarding

OpenText File 360 access and sharing events can be sent through HTTP to SIEM, GRC, or compliance monitoring platforms. Security teams can then correlate file activity with user identity, access patterns, and policy violations.

• Data flow: OpenText File 360 to HTTP
• Business value: strengthens compliance reporting and improves visibility into sensitive file usage

7. Metadata enrichment and document classification

When files are uploaded to OpenText File 360, HTTP services can call classification, OCR, or content enrichment APIs to extract metadata such as document type, client name, or retention category. The enriched metadata can then be written back to File 360 for better search, retention, and governance.

• Data flow: bi-directional
• Business value: improves document findability and supports policy-based retention

8. Headless document delivery for digital workflows

Enterprise applications can use HTTP to request files from OpenText File 360 and deliver them within headless or microservices-based workflows. Examples include embedding signed forms in customer journeys, attaching supporting documents to service cases, or serving media and reference files to internal applications.

• Data flow: OpenText File 360 to HTTP
• Business value: enables modern application architectures while keeping file governance centralized