OpenText Active Documents Trading Grid - OpenText Legal Hold Integration and Automation

Common Integration Use Cases Between OpenText Active Documents Trading Grid and OpenText Legal Hold

OpenText Active Documents Trading Grid is designed for secure, auditable exchange of business documents with external trading partners, while OpenText Legal Hold preserves relevant content for litigation and compliance. Together, they support a controlled document lifecycle where operational transactions can be retained, reviewed, and protected when legal or regulatory events occur.

• Automatic legal hold on high-risk trading documents

  When a litigation matter, investigation, or regulatory inquiry is opened in OpenText Legal Hold, the system can trigger preservation rules for specific document types exchanged through OpenText Active Documents Trading Grid, such as purchase orders, invoices, shipping notices, and contract attachments. This ensures relevant B2B records are retained without manual intervention.

  Data flow: OpenText Legal Hold to OpenText Active Documents Trading Grid

  Business value: Reduces the risk of spoliation and ensures operational documents tied to a matter are preserved quickly and consistently.

• Custodian identification based on trading partner activity

  OpenText Active Documents Trading Grid can provide transaction metadata, partner identifiers, and document ownership details to OpenText Legal Hold to help legal teams identify custodians involved in a dispute. This is especially useful when a matter concerns a specific supplier, customer, or logistics partner.

  Data flow: OpenText Active Documents Trading Grid to OpenText Legal Hold

  Business value: Improves custodian scoping and reduces over-collection by linking legal holds to actual business interactions.

• Preservation of transaction audit trails for compliance and discovery

  Trading Grid maintains delivery confirmations, timestamps, and transaction history for document exchange. These audit records can be placed under legal hold to preserve evidence of when documents were sent, received, accepted, or rejected. This is valuable in disputes involving invoice timing, shipment claims, or contract compliance.

  Data flow: OpenText Active Documents Trading Grid to OpenText Legal Hold

  Business value: Protects evidentiary records that support legal defense, audit response, and regulatory inquiries.

• Hold release synchronization after matter closure

  When a legal matter is resolved in OpenText Legal Hold, release instructions can be sent to OpenText Active Documents Trading Grid so preserved trading documents return to normal retention and lifecycle policies. This avoids unnecessary long-term retention of business records once the legal obligation ends.

  Data flow: OpenText Legal Hold to OpenText Active Documents Trading Grid

  Business value: Prevents retention bloat, lowers storage and compliance overhead, and restores standard document governance.

• Exception-based preservation for disputed transactions

  If Trading Grid flags a transaction exception such as a rejected invoice, missing proof of delivery, or disputed shipment, that event can be sent to OpenText Legal Hold to preserve the related document set. Legal and compliance teams can then review only the affected transactions instead of placing broad holds across all partner exchanges.

  Data flow: OpenText Active Documents Trading Grid to OpenText Legal Hold

  Business value: Focuses preservation on disputed records, improving efficiency and reducing disruption to normal operations.

• Legal hold notification to business operations teams

  OpenText Legal Hold can notify Trading Grid administrators or document owners when a hold is applied to specific partner documents. This allows operations teams to stop deletion, archiving, or automated purge jobs that might otherwise affect held content.

  Data flow: OpenText Legal Hold to OpenText Active Documents Trading Grid

  Business value: Aligns legal preservation requirements with operational document management and prevents accidental loss of evidence.

• Cross-system reporting for litigation readiness

  Data from both platforms can be combined to produce a complete view of held trading documents, affected custodians, partner relationships, and transaction volumes. Legal teams gain visibility into what is preserved, while supply chain and finance teams understand which business processes are impacted.

  Data flow: Bi-directional

  Business value: Improves governance, accelerates legal response, and supports executive reporting on compliance exposure.

These integrations are most valuable in manufacturing, logistics, and retail environments where document exchange is frequent, disputes are time-sensitive, and legal preservation requirements must be enforced without interrupting trading partner operations.