OpenText Content Storage Service - OpenText Extended ECM - Content Server Integration and Automation

Common Integration Use Cases Between OpenText Content Storage Service and OpenText Extended ECM - Content Server

• Long-term content archiving from Extended ECM into cloud object storage

  Data flow: OpenText Extended ECM - Content Server ? OpenText Content Storage Service

  Use Extended ECM as the active repository for working documents, then move finalized or inactive content to Content Storage Service for lower-cost, durable retention. This is useful for contracts, project files, and completed case records that must remain accessible for compliance but do not need to stay in the primary repository.

  Business value: Reduces storage costs, improves repository performance, and supports retention policies without disrupting user access.

• Cloud migration of legacy content into governed ECM

  Data flow: OpenText Content Storage Service ? OpenText Extended ECM - Content Server

  Use Content Storage Service as the landing zone for large-scale content migration from legacy file shares or older archive systems, then ingest selected content into Extended ECM with metadata, security, and records controls. This supports phased migration programs where content is first centralized in cloud storage and then promoted into governed ECM based on business rules.

  Business value: Simplifies modernization projects, reduces migration risk, and enables controlled onboarding of content into enterprise governance.

• Attachment offloading for high-volume business applications

  Data flow: OpenText Extended ECM - Content Server ? OpenText Content Storage Service

  Store large attachments, scanned images, engineering drawings, and media files in Content Storage Service while keeping document metadata, links, and governance in Extended ECM. This is especially effective for ERP, CRM, and case management integrations where the business system needs fast access to content references but not the full file payload in the transactional database.

  Business value: Improves application performance, lowers database growth, and preserves enterprise content controls.

• Records retention and legal hold support for inactive content

  Data flow: Bi-directional

  Manage active records and collaboration content in Extended ECM, then replicate or tier eligible records to Content Storage Service for immutable retention and lifecycle management. When legal hold, audit, or disposition events occur, Extended ECM can continue to manage metadata, classification, and workflow while Content Storage Service provides scalable storage for the retained content.

  Business value: Strengthens compliance, supports defensible retention, and reduces operational overhead for long-lived records.

• Project and engineering content lifecycle management

  Data flow: Bi-directional

  Use Extended ECM to manage active project documents, reviews, approvals, and collaboration, while storing large design files, renderings, and final deliverables in Content Storage Service. As projects move from design to completion, content can be transitioned from active collaboration to long-term retention without changing the user experience or breaking document traceability.

  Business value: Supports end-to-end project governance, improves collaboration, and keeps large content sets cost-efficient.

• Enterprise content tiering based on access frequency

  Data flow: OpenText Extended ECM - Content Server ? OpenText Content Storage Service

  Automatically move infrequently accessed content from Extended ECM to Content Storage Service based on age, status, or usage patterns. Examples include closed customer cases, completed audits, and expired policy documents that still require retention but are rarely opened.

  Business value: Optimizes storage tiers, maintains compliance, and keeps the primary ECM repository focused on active content.

• Shared content foundation for cloud and on-premise enterprise workflows

  Data flow: Bi-directional

  Use Content Storage Service as the scalable storage layer for cloud-native services while Extended ECM remains the governed content hub for enterprise workflows, records, and collaboration. Content can be created in one platform, referenced in the other, and governed consistently across departments such as legal, HR, finance, and operations.

  Business value: Enables a hybrid content architecture, improves reuse of enterprise content, and provides a consistent governance model across teams.