OpenText Core Capture Services - LionBridge Integration and Automation

Common Integration Use Cases Between OpenText Core Capture Services and Lionbridge

1. Multilingual Invoice and AP Document Processing

Data flow: OpenText Core Capture Services ? Lionbridge

OpenText Core Capture Services captures invoices, credit notes, and supporting documents from global suppliers, then sends extracted text and metadata to Lionbridge for translation into the finance team?s working language. This is especially useful when invoices, remittance advice, or tax documents arrive in multiple languages across regions.

• Reduces manual translation effort for AP teams
• Improves invoice review speed and accuracy
• Supports centralized finance operations handling cross-border suppliers

2. Customer Onboarding Document Translation

Data flow: OpenText Core Capture Services ? Lionbridge

During customer onboarding, OpenText Core Capture Services ingests identity documents, application forms, and signed agreements. Relevant fields and document content are routed to Lionbridge for translation so compliance, legal, and operations teams can review submissions in a standard language.

• Speeds onboarding for international customers
• Supports consistent review of multilingual documents
• Reduces delays caused by manual translation requests

3. Digital Mailroom for Global Correspondence

Data flow: OpenText Core Capture Services ? Lionbridge

OpenText Core Capture Services classifies incoming mail, claims letters, complaints, and regulatory correspondence, then forwards non-native language content to Lionbridge for translation before routing it to the correct business team or case workflow.

• Improves response times for customer and regulatory communications
• Enables centralized mailroom operations across countries
• Ensures teams receive readable, actionable content

4. Translation of Source Documents for Content Reuse

Data flow: OpenText Core Capture Services ? Lionbridge

When organizations receive source documents such as product manuals, policy documents, or technical forms in scanned or PDF format, OpenText Core Capture Services extracts the text and sends it to Lionbridge for localization. The translated output can then be reused in downstream content systems or shared with internal teams.

• Accelerates reuse of externally received content
• Supports faster localization of reference materials
• Reduces rekeying and reformatting work

5. Compliance and Legal Review of Multilingual Records

Data flow: OpenText Core Capture Services ? Lionbridge

OpenText Core Capture Services captures contracts, declarations, and compliance forms submitted in multiple languages. Lionbridge translates the documents so legal and compliance teams can validate terms, identify obligations, and maintain audit-ready records.

• Improves governance for multilingual document sets
• Helps legal teams review content faster
• Supports consistent compliance handling across regions

6. Claims Intake and Multilingual Case Processing

Data flow: OpenText Core Capture Services ? Lionbridge

For insurance, healthcare, or public sector claims, OpenText Core Capture Services extracts information from claim forms, supporting evidence, and correspondence. Lionbridge translates the content so adjusters or case workers can process claims without language barriers.

• Shortens claim cycle times
• Improves accuracy in case assessment
• Supports shared service centers handling international submissions

7. Bi-Directional Translation Support for Document-Driven Workflows

Data flow: OpenText Core Capture Services ? Lionbridge

In more advanced workflows, OpenText Core Capture Services can capture incoming multilingual documents and send them to Lionbridge for translation, while translated outputs or approved language versions can be returned for classification, indexing, and routing into downstream repositories or approval processes.

• Creates an end-to-end document intake and localization workflow
• Supports both inbound and outbound translation needs
• Improves consistency across capture, review, and distribution steps

8. Supplier and Partner Document Localization

Data flow: OpenText Core Capture Services ? Lionbridge

OpenText Core Capture Services ingests supplier onboarding packs, partner agreements, and operational forms submitted in local languages. Lionbridge translates the content so procurement, legal, and vendor management teams can evaluate and approve documents centrally.

• Streamlines global supplier onboarding
• Reduces dependency on local language specialists
• Improves turnaround for partner approvals and renewals