OpenText Core Capture Services - Stibo Systems Integration and Automation

Common Integration Use Cases Between OpenText Core Capture Services and Stibo Systems

1. Invoice and Supplier Document Capture to Master Data Validation

Data flow: OpenText Core Capture Services ? Stibo Systems

OpenText Core Capture Services captures invoices, purchase orders, and supplier correspondence, then extracts key fields such as supplier name, tax ID, invoice number, and line items. Stibo Systems can validate these details against trusted supplier and product master data before the transaction moves into ERP or AP workflows.

• Reduces duplicate vendor records and mismatched supplier identities
• Improves invoice matching accuracy against approved master data
• Speeds up exception handling by flagging missing or inconsistent reference data early

2. Customer Onboarding Document Intake and Customer Master Creation

Data flow: OpenText Core Capture Services ? Stibo Systems

During customer onboarding, OpenText Core Capture Services ingests application forms, identity documents, contracts, and supporting correspondence. Extracted customer attributes can be passed to Stibo Systems to create or update the customer master record with governed, standardized data.

• Shortens onboarding cycle times by reducing manual rekeying
• Improves data quality at the point of entry
• Supports compliance by ensuring customer records are complete and consistent

3. Digital Mailroom to Master Data Enrichment and Routing

Data flow: OpenText Core Capture Services ? Stibo Systems

OpenText Core Capture Services classifies incoming mail, emails, and scanned correspondence such as complaints, change requests, and account updates. Relevant entities like customer IDs, product codes, or supplier references can be sent to Stibo Systems to enrich the record and confirm the correct master data context before routing to downstream teams.

• Improves accuracy in case assignment and document routing
• Ensures correspondence is linked to the right customer or product record
• Reduces delays caused by manual lookup across systems

4. Product Data Creation from Supplier or Regulatory Documents

Data flow: OpenText Core Capture Services ? Stibo Systems

When new products are introduced, OpenText Core Capture Services can extract product specifications, certificates, safety data sheets, and supplier forms from unstructured documents. Stibo Systems can then use this information to create or update governed product master records for downstream use in PIM, ERP, and commerce platforms.

• Accelerates new product introduction and catalog readiness
• Improves completeness of product master data
• Supports governance by linking source documents to product records

5. Master Data Driven Document Classification and Indexing

Data flow: Stibo Systems ? OpenText Core Capture Services

Stibo Systems can provide trusted customer, supplier, and product identifiers to OpenText Core Capture Services so incoming documents are classified and indexed using authoritative master data. This is especially useful for high-volume operations where documents must be matched to existing records before processing.

• Improves document recognition and auto-classification accuracy
• Reduces manual indexing effort in shared service centers
• Enables faster retrieval of documents tied to governed master records

6. Change Request Processing for Customer and Product Master Data

Data flow: OpenText Core Capture Services ? Stibo Systems

Business users, customers, or suppliers often submit change requests through forms, emails, or scanned documents. OpenText Core Capture Services can capture the request details and route structured change data into Stibo Systems for review, approval, and master data update.

• Creates a controlled intake process for master data changes
• Supports auditability with source documents attached to change requests
• Improves turnaround time for updates to critical business records

7. Exception Handling for Incomplete or Conflicting Master Data

Data flow: Bi-directional

When OpenText Core Capture Services extracts data that does not match existing master records, Stibo Systems can return validation results, match candidates, or data quality exceptions. OpenText can then trigger a human review workflow for documents that require correction or approval before posting to ERP or other systems.

• Prevents bad data from entering operational systems
• Creates a closed-loop process for resolving data conflicts
• Improves governance across AP, onboarding, and product setup workflows

8. Regulatory and Compliance Document Linking to Master Records

Data flow: OpenText Core Capture Services ? Stibo Systems

Compliance documents such as tax forms, certifications, declarations, and signed agreements can be captured by OpenText Core Capture Services and associated with the relevant customer, supplier, or product record in Stibo Systems. This gives governance teams a single view of master data and supporting evidence.

• Strengthens audit readiness and traceability
• Makes it easier to prove data provenance and document validity
• Supports cross-functional collaboration between compliance, operations, and data governance teams