OpenText Core Capture Services - TransPerfect Integration and Automation

Common Integration Use Cases Between OpenText Core Capture Services and TransPerfect

OpenText Core Capture Services and TransPerfect complement each other well in document-heavy, multilingual enterprise environments. OpenText Core Capture Services excels at ingesting, classifying, and extracting data from incoming documents, while TransPerfect provides translation, localization, and multilingual content workflow capabilities. Together, they can automate the movement of captured content into language workflows and return localized outputs for downstream business processes.

1. Multilingual inbound document intake and translation routing

Organizations receiving customer letters, claims, contracts, or regulatory forms in multiple languages can use OpenText Core Capture Services to classify the document, detect the source language, and extract key metadata such as sender, document type, and priority. The captured content can then be routed to TransPerfect for translation or localization based on language, region, or business unit.

• Data flow: OpenText Core Capture Services to TransPerfect
• Business value: Faster handling of global correspondence and reduced manual triage
• Typical users: Shared services, customer operations, legal, compliance

2. Global accounts payable invoice processing

For multinational AP operations, OpenText Core Capture Services can extract invoice data from supplier invoices in different languages and formats, including invoice number, amount, tax details, and vendor name. If supporting documents or invoice notes require translation, the content can be sent to TransPerfect before approval or ERP posting. This is especially useful when regional finance teams need standardized English versions for centralized review.

• Data flow: OpenText Core Capture Services to TransPerfect, then back to OpenText Core Capture Services or ERP workflow
• Business value: Improved invoice accuracy, faster approvals, and better control across regions
• Typical users: Accounts payable, finance shared services, procurement

3. Customer onboarding document localization

When onboarding customers in multiple countries, OpenText Core Capture Services can capture application forms, identity documents, and supporting paperwork, then extract the relevant fields for review. TransPerfect can translate customer-facing instructions, consent language, and onboarding correspondence into the customer?s preferred language. This creates a smoother onboarding experience while maintaining consistency across markets.

• Data flow: OpenText Core Capture Services to TransPerfect and TransPerfect to OpenText Core Capture Services
• Business value: Higher completion rates, fewer onboarding delays, and better customer experience
• Typical users: Customer onboarding, operations, compliance, regional service teams

4. Digital mailroom translation and case creation

In a digital mailroom scenario, OpenText Core Capture Services can ingest scanned mail, emails, and attachments, classify them by topic, and extract sender and case-related information. If the incoming content is in a foreign language, it can be sent to TransPerfect for translation before a case is created in the downstream system. This helps service teams understand and respond to requests without waiting for manual translation.

• Data flow: OpenText Core Capture Services to TransPerfect, then to case management or CRM
• Business value: Faster case routing, reduced backlog, and improved service response times
• Typical users: Mailroom operations, customer service, claims, case management

5. Contract and legal document localization workflow

Legal and procurement teams often receive contracts, amendments, and supporting documents in multiple languages. OpenText Core Capture Services can capture and classify these documents, extract key clauses or metadata, and route them to TransPerfect for translation or localization. The translated version can then be returned for legal review, approval, and storage alongside the original document.

• Data flow: OpenText Core Capture Services to TransPerfect and back to OpenText Core Capture Services
• Business value: Better contract visibility across jurisdictions and reduced legal review effort
• Typical users: Legal, procurement, contract management, compliance

6. Regulatory and compliance document processing across regions

Enterprises operating in regulated industries often need to process forms, notices, and compliance submissions in local languages. OpenText Core Capture Services can extract structured data from these documents and identify items requiring translation. TransPerfect can then localize the content for internal compliance teams, auditors, or headquarters review, ensuring consistent interpretation across regions.

• Data flow: OpenText Core Capture Services to TransPerfect
• Business value: Stronger compliance oversight and faster cross-border review
• Typical users: Compliance, risk, audit, regulatory affairs

7. Multilingual knowledge base and policy content preparation

When policy documents, SOPs, or operational manuals are received from business units in different countries, OpenText Core Capture Services can capture and classify the source documents and extract relevant sections or metadata. TransPerfect can then translate and localize the content for publication in a centralized knowledge base or document repository. This supports consistent internal communications and policy rollout across global teams.

• Data flow: OpenText Core Capture Services to TransPerfect, then to CMS, DAM, or repository systems
• Business value: Faster global content distribution and improved policy consistency
• Typical users: HR, internal communications, operations, knowledge management

These integrations are most effective when OpenText Core Capture Services handles document intake, classification, and extraction, while TransPerfect manages translation and localization before the content is sent to downstream business systems. The result is a more efficient multilingual workflow with less manual handling, faster turnaround times, and better global consistency.