OpenText Core Signature - OpenText Internet of Things Platform Integration and Automation

Common Integration Use Cases Between OpenText Core Signature and OpenText Internet of Things Platform

• Digitally approve maintenance work orders triggered by IoT alerts

  When the OpenText Internet of Things Platform detects abnormal sensor readings on critical equipment, it can create a maintenance request in an enterprise workflow and route it to OpenText Core Signature for electronic approval. This supports faster authorization of urgent repairs, reduces downtime, and creates an auditable approval trail for operations and maintenance teams.

• Authorize compliance sign-off for equipment inspection records

  IoT-connected assets can automatically generate inspection reports based on sensor thresholds, runtime hours, or environmental conditions. These reports can be sent to OpenText Core Signature for legally binding sign-off by supervisors, quality managers, or safety officers. The integration improves compliance control and ensures inspection records are approved before assets return to service.

• Approve service interventions for remote field assets

  For utilities, logistics, or industrial operations, IoT data can identify assets that require field service, such as a refrigeration unit outside temperature range or a pump showing vibration anomalies. The OpenText Internet of Things Platform can trigger a service request, and OpenText Core Signature can be used to approve the intervention, parts replacement, or contractor authorization. This shortens response times and standardizes field service governance.

• Support customer acceptance of connected equipment installation

  After IoT-enabled devices are installed at a customer site, the platform can capture commissioning data and device status, then send an installation completion document to OpenText Core Signature for customer acceptance. This is useful for manufacturing equipment, smart meters, and logistics tracking devices. It accelerates handover, reduces disputes, and provides proof of acceptance tied to actual device activation.

• Enable electronic approval of asset decommissioning and disposal

  When IoT data indicates that an asset has reached end of life, failed repeatedly, or is no longer economical to repair, the OpenText Internet of Things Platform can initiate a decommissioning workflow. OpenText Core Signature can then route the disposal, replacement, or retirement form to the required approvers. This creates a controlled process for asset retirement with clear accountability and documentation.

• Streamline quality exception approvals in manufacturing

  IoT sensors on production lines can detect deviations in temperature, pressure, humidity, or cycle performance that may affect product quality. The platform can generate a quality exception record and send it to OpenText Core Signature for approval of containment actions, rework, or batch release decisions. This helps quality teams respond quickly while maintaining a formal approval record.

• Digitally approve SLA breach responses for connected logistics assets

  For fleets, cold chain shipments, or warehouse equipment, IoT data can identify service level breaches such as temperature excursions, delayed delivery, or equipment failure. The OpenText Internet of Things Platform can trigger an exception case, and OpenText Core Signature can be used to approve corrective actions, claims, or customer notifications. This improves operational control and speeds resolution of service incidents.

• Create auditable approval workflows for IoT-driven operational changes

  When IoT analytics recommend changes such as adjusting thresholds, changing maintenance intervals, or modifying operating procedures, OpenText Core Signature can be used to obtain formal approval before changes are applied. This is valuable in regulated environments where operational changes must be reviewed and authorized. The integration ensures that data-driven recommendations are governed by a controlled approval process.