OpenText Core Signature - OpenText Push Notifications for Cloud Messaging Integration and Automation

Common Integration Use Cases Between OpenText Core Signature and OpenText Push Notifications for Cloud Messaging

OpenText Core Signature and OpenText Push Notifications for Cloud Messaging complement each other well in workflows that require secure document approval and timely user action. Core Signature handles legally binding electronic signatures, while Push Notifications for Cloud Messaging ensures users are alerted immediately when a signature, review, or approval step is ready. Together, they improve turnaround time, reduce process delays, and support mobile-first business operations.

1. Signature Request Alerts for Contract Approval

Data flow: OpenText Core Signature to OpenText Push Notifications for Cloud Messaging

When a sales contract, procurement agreement, or legal document is sent for signature, Core Signature can trigger a push notification to the signer?s mobile or web app. The notification can include the document name, required action, and due date, prompting the recipient to review and sign without waiting for email follow-up.

Business value: Speeds up contract cycle times, reduces missed approvals, and supports executives and field users who are often away from email.

2. Expiring Signature Reminder Notifications

Data flow: OpenText Core Signature to OpenText Push Notifications for Cloud Messaging

If a signature request remains pending for a defined period, Core Signature can send automated reminder notifications through the push service. This is especially useful for time-sensitive documents such as offer letters, compliance acknowledgements, or renewal agreements.

Business value: Reduces stalled workflows, improves completion rates, and helps teams meet internal and external deadlines.

3. Approval Escalation for High Priority Documents

Data flow: OpenText Core Signature to OpenText Push Notifications for Cloud Messaging

For urgent documents, such as executive approvals, customer onboarding exceptions, or emergency procurement requests, Core Signature can notify an alternate approver if the primary signer has not acted within a set timeframe. The push notification can alert managers or delegates that escalation is required.

Business value: Prevents process bottlenecks, supports delegated authority, and keeps critical business operations moving.

4. Mobile Signing Notifications for Frontline and Remote Workers

Data flow: OpenText Core Signature to OpenText Push Notifications for Cloud Messaging

Organizations with distributed teams can use push notifications to alert employees when documents such as HR policy acknowledgements, equipment agreements, or travel authorizations are ready for signature. The user can open the notification and complete the signing task from a mobile device.

Business value: Improves accessibility for non desk workers, increases adoption of digital workflows, and reduces dependence on paper or desktop access.

5. Post Signature Completion Notifications to Downstream Teams

Data flow: OpenText Core Signature to OpenText Push Notifications for Cloud Messaging

Once a document is fully executed, Core Signature can trigger notifications to downstream stakeholders such as HR, finance, operations, or customer success. For example, after a customer contract is signed, the implementation team can be notified immediately to begin onboarding.

Business value: Eliminates manual handoffs, accelerates downstream processing, and improves cross functional coordination.

6. Customer Onboarding Status Updates

Data flow: Bi directional

In customer onboarding workflows, Core Signature manages the signing of agreements, while Push Notifications keeps customers informed of next steps. Customers can receive alerts when a document is ready to sign, and internal teams can be notified when the customer has completed the signature so they can proceed with account setup or service activation.

Business value: Creates a smoother onboarding experience, reduces customer waiting time, and improves visibility across sales, operations, and support teams.

7. Compliance and Policy Acknowledgement Tracking

Data flow: OpenText Core Signature to OpenText Push Notifications for Cloud Messaging

For compliance workflows, employees can be notified when mandatory policy documents, code of conduct acknowledgements, or annual certifications are available for signature. If the acknowledgement is not completed within the required window, reminder notifications can be sent automatically.

Business value: Improves compliance completion rates, supports audit readiness, and reduces administrative follow up.

These integration patterns help organizations combine secure digital signing with real time engagement, making approval and acknowledgement processes faster, more visible, and easier to manage across teams.