OpenText Directory Services - Phrase Integration and Automation

Common Integration Use Cases Between OpenText Directory Services and Phrase

1. Automated user provisioning for localization teams

Data flow: OpenText Directory Services ? Phrase

When new translators, reviewers, project managers, or localization administrators are created in OpenText Directory Services, their accounts can be automatically provisioned in Phrase with the correct role and access level. This reduces manual onboarding effort and ensures users can start working immediately with the right permissions.

• Creates Phrase users from a central identity source
• Assigns roles based on directory group membership
• Reduces delays in onboarding and access setup

2. Automatic deprovisioning when employees leave or change roles

Data flow: OpenText Directory Services ? Phrase

When a user is disabled, removed from a group, or marked inactive in OpenText Directory Services, their access to Phrase can be revoked automatically. This helps prevent unauthorized access to translation assets, project data, and sensitive multilingual content.

• Removes access promptly after employment changes
• Supports security and compliance requirements
• Reduces the risk of orphaned accounts in Phrase

3. Role-based access control for localization workflows

Data flow: OpenText Directory Services ? Phrase

Directory groups in OpenText Directory Services can be mapped to Phrase roles such as translator, reviewer, project manager, or administrator. This allows IT and business teams to manage permissions centrally while keeping access aligned with organizational structure and responsibilities.

• Uses existing enterprise groups to control Phrase permissions
• Supports least-privilege access models
• Simplifies administration across global teams

4. Single sign-on for translators and content managers

Data flow: OpenText Directory Services ? Phrase

OpenText Directory Services can act as the identity backbone for authentication into Phrase, enabling single sign-on for internal users. This improves user experience, reduces password fatigue, and gives IT a centralized way to manage authentication policies.

• One login for enterprise users accessing Phrase
• Centralized authentication and policy enforcement
• Lower help desk volume for password resets

5. Synchronizing user attributes for localization governance

Data flow: OpenText Directory Services ? Phrase

User attributes such as department, region, language team, or business unit can be synchronized from OpenText Directory Services into Phrase. These attributes can be used to segment users, assign projects, or support reporting on localization activity by team or geography.

• Keeps user profiles consistent across systems
• Supports regional and departmental workflow assignment
• Improves visibility into who is working on which content

6. Controlled access for external translation vendors

Data flow: OpenText Directory Services ? Phrase

External vendors can be managed through dedicated directory groups or identities in OpenText Directory Services and then synchronized into Phrase with limited access. This enables secure collaboration with agencies and freelance linguists while keeping vendor permissions tightly governed.

• Separates internal and external user access
• Supports time-bound or project-specific access
• Improves auditability of vendor participation

7. Centralized identity governance for multilingual content operations

Data flow: OpenText Directory Services ? Phrase

By using OpenText Directory Services as the authoritative source for identity and group membership, organizations can standardize how access to Phrase is governed across regions and business units. This is especially useful for enterprises running multiple localization programs with different approval chains and content sensitivity levels.

• Establishes a single source of truth for user identity
• Supports governance across distributed localization teams
• Improves audit readiness and access traceability

8. Faster localization onboarding for new markets and business units

Data flow: OpenText Directory Services ? Phrase

When a new market team, product line, or regional office is launched, users can be added to OpenText Directory Services and automatically granted access to the relevant Phrase projects and workflows. This accelerates rollout of localization operations without requiring manual setup in each system.

• Speeds up expansion into new regions
• Aligns access with market-specific localization needs
• Reduces administrative overhead during growth initiatives