OpenText Documentum - 3Play Media Integration and Automation

Common Integration Use Cases Between OpenText Documentum and 3Play Media

OpenText Documentum is typically used as the controlled system of record for regulated content, while 3Play Media provides transcription, captioning, subtitling, audio description, and media accessibility services. Together, they can support compliant media production, review, and distribution workflows.

1. Secure submission of source media from Documentum to 3Play Media

Data flow: OpenText Documentum to 3Play Media

Teams can store approved audio or video files in Documentum and automatically send selected assets to 3Play Media for transcription, captioning, or subtitling. This is useful for training videos, compliance recordings, executive communications, and public-facing media that require accessibility services.

• Reduces manual file handling and email-based transfers
• Ensures only approved content is sent for external processing
• Supports controlled handoff from content owners to media operations teams

2. Return of captions, transcripts, and subtitle files into Documentum

Data flow: 3Play Media to OpenText Documentum

After processing, 3Play Media can deliver caption files, transcripts, subtitle files, and related accessibility assets back into Documentum and link them to the original media record. This creates a complete governed content package for audit, reuse, and downstream publishing.

• Centralizes all media derivatives with the source asset
• Improves traceability for compliance and records management
• Supports reuse of transcripts for search, training, and knowledge sharing

3. Compliance review workflow for regulated media content

Data flow: Bi-directional

Documentum can manage the review and approval workflow for media that must meet regulatory, legal, or brand requirements before publication. Once 3Play Media delivers transcripts or captions, Documentum can route them to legal, compliance, or communications reviewers for approval before the final media package is released.

• Supports controlled approvals and version tracking
• Reduces risk of publishing noncompliant media
• Creates an auditable review trail for regulated organizations

4. Accessibility compliance management for enterprise video libraries

Data flow: OpenText Documentum to 3Play Media and back

Organizations with large video libraries can use Documentum to identify media assets that require captions or transcripts for accessibility compliance. Those assets can be sent to 3Play Media, and completion status can be updated in Documentum to track which files are captioned, pending, or overdue.

• Helps meet accessibility obligations across internal and external content
• Provides visibility into captioning status at scale
• Supports policy-driven remediation of legacy media libraries

5. Controlled localization and multilingual subtitle production

Data flow: OpenText Documentum to 3Play Media to OpenText Documentum

For global organizations, Documentum can manage the approved master video and route it to 3Play Media for multilingual subtitle creation. The translated subtitle files can then be stored alongside the source content in Documentum, with metadata indicating language, region, and approval status.

• Speeds delivery of localized training and corporate communications
• Maintains version control across language variants
• Improves governance over region-specific content distribution

6. Transcript-based search and knowledge reuse for enterprise content

Data flow: 3Play Media to OpenText Documentum

Transcripts generated by 3Play Media can be ingested into Documentum as searchable documents linked to the original media. This enables business users, auditors, and compliance teams to search spoken content, extract key statements, and reuse approved transcript text in reports, training materials, or records.

• Improves discoverability of video and audio content
• Supports faster audit response and information retrieval
• Turns media assets into reusable enterprise knowledge

7. Records retention and disposition for completed media projects

Data flow: Bi-directional

Once media production and accessibility tasks are complete, Documentum can apply retention rules to the final media package, including source files, transcripts, captions, and approval records. Status updates from 3Play Media can confirm completion before Documentum triggers retention, archival, or disposition actions.

• Aligns media workflows with enterprise records policies
• Ensures complete retention of supporting compliance artifacts
• Reduces manual tracking of finished media deliverables

8. Exception handling for failed or incomplete media processing

Data flow: 3Play Media to OpenText Documentum

If 3Play Media flags a file for poor audio quality, missing source material, or processing errors, that exception can be written back to Documentum and routed to the content owner for correction. This creates a managed remediation workflow instead of leaving issues unresolved in a separate service queue.

• Improves turnaround time for problematic assets
• Provides clear ownership of remediation tasks
• Prevents incomplete media from moving into publication or records storage