OpenText Documentum - Centric Software Integration and Automation

Common Integration Use Cases Between OpenText Documentum and Centric

1. Controlled Product Specification Handover from Centric to OpenText Documentum

Direction: Centric to OpenText Documentum

When product development reaches a controlled milestone, Centric can publish approved specifications, technical drawings, test reports, and design change records into OpenText Documentum for formal retention and compliance management. This is especially useful in regulated industries where product definition documents must be preserved with strict version control and auditability.

Business value: Reduces manual re-entry, ensures only approved content enters the regulated repository, and creates a defensible record of product decisions.

2. Regulatory Submission Package Assembly

Direction: Bi-directional

Centric can provide product data, design history, and development artifacts while OpenText Documentum manages the controlled submission package, including final documents, approvals, and supporting evidence. Teams can assemble submission-ready content for quality, compliance, or regulatory review without searching across multiple systems.

Business value: Speeds up submission preparation, improves traceability, and reduces the risk of missing or outdated documents in regulated filings.

3. Approved Artwork and Labeling Distribution

Direction: OpenText Documentum to Centric

OpenText Documentum can serve as the system of record for approved artwork, labeling, packaging instructions, and compliance statements. Centric can then reference or ingest the approved assets into product development workflows so design, packaging, and commercialization teams work from the latest controlled content.

Business value: Prevents use of obsolete labels or artwork, supports faster packaging updates, and improves consistency across product launches.

4. Change Control and Impact Assessment Workflow

Direction: Bi-directional

When a product change is initiated in Centric, related controlled documents in OpenText Documentum can be linked automatically for review, such as SOPs, validation records, or compliance documents. Conversely, a controlled document change in Documentum can trigger review tasks in Centric for affected product records, specifications, or BOM-related content.

Business value: Improves cross-functional change visibility, reduces missed dependencies, and shortens the time needed to assess downstream impact.

5. Quality and Compliance Evidence Repository

Direction: Centric to OpenText Documentum

Centric can push development evidence such as design reviews, test results, supplier approvals, and product sign-offs into OpenText Documentum as part of a formal quality record. Documentum then manages retention, access control, and audit trails for these records over the product lifecycle.

Business value: Creates a single governed archive for quality evidence, supports audits, and reduces the burden on product teams to manage long-term retention manually.

6. New Product Introduction Document Synchronization

Direction: Bi-directional

During new product introduction, Centric can manage product development content while OpenText Documentum stores controlled launch documentation such as approvals, compliance certificates, and release authorizations. Status updates from Documentum can be reflected in Centric so launch teams know when required documents are approved and ready.

Business value: Improves launch coordination, reduces delays caused by missing approvals, and gives teams a shared view of launch readiness.

7. Supplier and Contract Document Governance

Direction: OpenText Documentum to Centric

Supplier agreements, quality contracts, certifications, and controlled correspondence can be managed in OpenText Documentum and linked to supplier records or product development items in Centric. This helps product teams quickly verify whether a supplier is approved and whether required documentation is current before sourcing or design decisions are finalized.

Business value: Strengthens supplier governance, reduces sourcing risk, and helps ensure product development uses compliant suppliers and materials.