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OpenText eDOCS - iconik Integration and Automation

Integrate OpenText eDOCS Document Management and iconik Digital Asset Management (DAM) apps with any of the apps from the library with just a few clicks. Create automated workflows by integrating your apps.

Common Integration Use Cases Between OpenText eDOCS and iconik

1. Legal Review of Media Assets for Rights, Releases, and Compliance

Data flow: iconik to OpenText eDOCS

Media teams can send selected video files, stills, and associated metadata from iconik into OpenText eDOCS for legal review and approval. This is useful when assets require clearance for talent releases, usage rights, privacy, or regulatory review before publication.

  • iconik stores the working media asset and related production metadata
  • OpenText eDOCS stores legal review documents, approvals, and annotated versions
  • Approved assets can be marked in iconik for release to downstream teams

Business value: Reduces legal risk, shortens approval cycles, and creates a defensible audit trail for content clearance.

2. Matter-Centric Storage of Media Used in Legal Cases

Data flow: iconik to OpenText eDOCS

When video or rich media is relevant to litigation, investigations, or regulatory matters, iconik can pass the final asset and key metadata into the appropriate matter in OpenText eDOCS. This helps legal teams organize evidence and supporting media alongside case files.

  • Media is linked to the correct matter in eDOCS
  • Version history and access controls are preserved for legal defensibility
  • Legal staff can retrieve media without searching across disconnected systems

Business value: Improves evidence management, supports faster case preparation, and reduces the chance of misfiled or inaccessible media.

3. Legal Hold and Preservation of Critical Media Assets

Data flow: OpenText eDOCS to iconik

When a legal hold is issued in OpenText eDOCS, the system can trigger preservation actions in iconik for relevant media assets. This ensures that source files, edits, and associated versions are retained and protected from deletion or overwrite.

  • Legal hold notices originate in eDOCS
  • iconik flags matching assets and prevents disposal
  • Preservation status is synchronized for compliance reporting

Business value: Helps organizations meet discovery obligations and avoid spoliation risk.

4. Controlled Sharing of Approved Media with Legal and Compliance Teams

Data flow: Bi-directional

iconik can provide secure access to approved media assets, while OpenText eDOCS manages the related legal documents, approvals, and policy records. This is useful for legal, compliance, and communications teams that need to review the same content in context.

  • iconik provides secure playback and asset access
  • eDOCS stores approval memos, policy exceptions, and sign-off records
  • Access permissions can be aligned across both platforms

Business value: Improves collaboration while maintaining governance over sensitive media and supporting documentation.

5. Retention and Archiving of Final Media Deliverables with Supporting Legal Records

Data flow: iconik to OpenText eDOCS, with status updates back to iconik

Once a media project is complete, final deliverables from iconik can be archived in OpenText eDOCS together with contracts, usage rights, release forms, and approval records. This creates a complete record of what was published and under what authority.

  • Final approved media is transferred from iconik
  • eDOCS retains the supporting legal and contractual documentation
  • Archive status can be reflected back in iconik for lifecycle tracking

Business value: Simplifies long-term retention, supports audit readiness, and reduces manual archiving effort.

6. Contract and Rights Management for Licensed Media Assets

Data flow: OpenText eDOCS to iconik

OpenText eDOCS can serve as the system of record for licensing agreements, talent releases, and usage restrictions, while iconik uses that information to control how media assets are tagged, shared, and distributed. This is especially valuable for organizations managing third-party footage or branded content.

  • Rights documents are stored and versioned in eDOCS
  • Key restrictions and expiration dates are pushed to iconik metadata
  • Teams can see whether an asset is cleared for use in specific channels or regions

Business value: Prevents unauthorized use of licensed content and reduces manual rights checking.

7. Cross-Team Workflow for Content Requests Involving Legal Approval

Data flow: Bi-directional

Marketing, communications, or production teams can initiate a media request in iconik, while legal review tasks and approvals are managed in OpenText eDOCS. Status updates can flow between the systems so stakeholders know whether an asset is pending review, approved, or rejected.

  • Request starts in iconik with the media asset and context
  • Legal review, redlines, and approvals are handled in eDOCS
  • Final status is synchronized back to iconik for release management

Business value: Creates a clear end-to-end workflow, reduces email-based follow-up, and speeds time to publication.

8. Audit Trail for Media Governance and Regulatory Reporting

Data flow: Bi-directional

Organizations can combine iconik?s asset tracking with OpenText eDOCS? matter-based records to produce a complete audit trail for media governance. This is useful for regulated industries, public sector organizations, and legal departments that must demonstrate who approved what, when, and under which policy.

  • iconik captures asset activity, versions, and collaboration history
  • eDOCS stores approvals, policy documents, and matter records
  • Combined reporting supports audits, investigations, and internal controls

Business value: Strengthens governance, improves transparency, and reduces the effort required to respond to audits or inquiries.

How to integrate and automate OpenText eDOCS with iconik using OneTeg?