OpenText Extended ECM - Business Workspaces - Scaleflex Integration and Automation

Common Integration Use Cases Between OpenText Extended ECM - Business Workspaces and Scaleflex

1. Publish approved workspace assets to web and commerce channels

Data flow: OpenText Extended ECM - Business Workspaces ? Scaleflex

Marketing, product, or project teams store approved images, videos, brochures, and product documents in an OpenText business workspace tied to a customer, campaign, or product record. Once content is approved through workflow, it is automatically pushed to Scaleflex for optimization, transformation, and fast delivery to websites, portals, or eCommerce storefronts.

• Reduces manual file handling between content governance and digital publishing teams
• Ensures only approved, version-controlled assets are exposed externally
• Improves page load performance through Scaleflex media acceleration

2. Store media governance records in the business workspace while serving optimized renditions from Scaleflex

Data flow: Bi-directional

Scaleflex manages the delivery layer for media assets, while OpenText Extended ECM - Business Workspaces retains the business context, approvals, contracts, usage rights, and related correspondence. The integration links each published asset in Scaleflex back to its governing workspace in OpenText, giving teams a complete audit trail.

• Supports compliance for usage rights, expiration dates, and brand approvals
• Provides a single business context for legal, marketing, and content operations
• Helps teams trace which approved source asset generated each published rendition

3. Automate campaign asset handoff from project workspace to digital delivery

Data flow: OpenText Extended ECM - Business Workspaces ? Scaleflex

When a campaign workspace in OpenText reaches a defined approval stage, final creative files are automatically transferred to Scaleflex for resizing, format conversion, and distribution across regional websites or campaign landing pages. This is especially useful for global marketing teams managing multiple localized variants.

• Speeds up campaign launch by removing manual publishing steps
• Supports multi-format delivery for desktop, mobile, and social channels
• Improves consistency across regions by using a single approved source

4. Link product master content in OpenText to optimized media variants in Scaleflex

Data flow: OpenText Extended ECM - Business Workspaces ? Scaleflex

Product managers maintain product sheets, technical documents, and master imagery in an OpenText workspace tied to the product record. The integration publishes approved media to Scaleflex, where multiple renditions are generated for product detail pages, mobile apps, and partner portals.

• Ensures product content is governed centrally before external publication
• Supports faster updates when product images or specifications change
• Improves customer experience with optimized media across channels

5. Capture external asset usage and publishing status back into the workspace

Data flow: Scaleflex ? OpenText Extended ECM - Business Workspaces

When assets are transformed, published, replaced, or retired in Scaleflex, status updates can be written back to the related OpenText workspace. Business users can see whether a file is live, which renditions are active, and when an asset was last updated without leaving the workspace.

• Gives business teams visibility into live asset status
• Reduces duplicate checks between content and web teams
• Supports governance by showing publication history in context

6. Manage customer-specific media packages for portals and account teams

Data flow: Bi-directional

For key accounts, OpenText workspaces can hold customer contracts, presentations, and approved collateral, while Scaleflex delivers customer-facing media assets on portals or microsites. The integration keeps account teams aligned with the latest approved content and ensures portal assets are optimized for performance.

• Improves collaboration between account management, legal, and digital teams
• Supports personalized customer portals with controlled content access
• Maintains a clear link between contractual documents and published media

7. Support content lifecycle management from approval to retirement

Data flow: OpenText Extended ECM - Business Workspaces ? Scaleflex, then Scaleflex ? OpenText Extended ECM - Business Workspaces

OpenText governs the approval and retention lifecycle for business content, while Scaleflex handles active delivery. When an asset expires, is superseded, or is withdrawn, the retirement event is synchronized so the published version is removed or replaced and the workspace record is updated accordingly.

• Prevents outdated or non-compliant assets from remaining online
• Aligns digital publishing with records management policies
• Reduces risk for regulated industries and brand-sensitive organizations

8. Centralize collaboration around rich media projects

Data flow: Bi-directional

Creative, legal, and business stakeholders collaborate in an OpenText workspace for media-heavy initiatives such as product launches, training libraries, or investor communications. Final assets are published to Scaleflex for high-performance delivery, while links, metadata, and delivery status are synchronized back to the workspace to keep all stakeholders informed.

• Improves cross-team coordination from draft to publication
• Keeps business metadata and delivery metadata aligned
• Creates a controlled process for high-value media initiatives