OpenText Extended ECM - Content Server - Centric Integration and Automation

Common Integration Use Cases Between OpenText Extended ECM - Content Server and Centric

1. Centralized product document repository for controlled lifecycle management

Direction: Centric ? OpenText Extended ECM - Content Server

Product teams can publish approved design documents, specifications, test reports, and launch assets from Centric into OpenText Extended ECM - Content Server for long-term retention, version control, and governance. This creates a single controlled repository for business-critical product content while Centric remains focused on active product development.

Business value: Improves document governance, supports audit readiness, and reduces the risk of storing final product records in operational systems not designed for records management.

2. Controlled access to product development content from enterprise workflows

Direction: OpenText Extended ECM - Content Server ? Centric

Enterprise users in legal, quality, regulatory, or procurement can access approved product-related content stored in OpenText Extended ECM - Content Server directly from Centric-linked workflows. For example, a compliance reviewer can retrieve the latest approved specification or change record without searching across multiple repositories.

Business value: Speeds decision-making, reduces duplicate requests for documents, and ensures teams work from governed content.

3. Change request and approval package synchronization

Direction: Bi-directional

When a product change is initiated in Centric, the related change request, supporting documents, and approval package can be stored in OpenText Extended ECM - Content Server. Status updates from OpenText workflows can then be reflected back in Centric so product teams can track whether approvals, reviews, or sign-offs are complete.

Business value: Creates a traceable change management process across product development and enterprise governance teams, reducing delays and manual follow-up.

4. Regulatory and quality evidence management for product launches

Direction: Centric ? OpenText Extended ECM - Content Server

Centric can feed launch-ready product data, technical files, and supporting evidence into OpenText Extended ECM - Content Server to build a complete compliance record for audits, certifications, and market entry approvals. This is especially useful for design-driven industries that must prove product traceability and document control.

Business value: Strengthens regulatory compliance, simplifies audit preparation, and ensures launch documentation is preserved in a governed environment.

5. Product specification and artwork version control

Direction: Bi-directional

Centric manages active product specifications, packaging details, and artwork iterations, while OpenText Extended ECM - Content Server stores approved versions as the system of record. When a new version is approved in Centric, the final file and metadata can be archived in OpenText, and the archived version can be referenced back in Centric for downstream teams.

Business value: Prevents version confusion, supports packaging and labeling accuracy, and reduces costly rework caused by outdated files.

6. Cross-functional collaboration on product launch deliverables

Direction: Centric ? OpenText Extended ECM - Content Server

Marketing, operations, quality, and supply chain teams often need access to launch deliverables such as product briefs, approved images, claims substantiation, and launch checklists. Centric can push finalized deliverables into OpenText Extended ECM - Content Server, where they are organized by product, launch phase, or market.

Business value: Improves cross-team visibility, reduces email-based file sharing, and ensures launch materials are consistently governed.

7. Retention and disposition of obsolete product records

Direction: Centric ? OpenText Extended ECM - Content Server

When products are discontinued or superseded, Centric can transfer final product records, approvals, and historical documentation to OpenText Extended ECM - Content Server for retention according to corporate policy. OpenText can then manage retention schedules, legal holds, and disposition actions.

Business value: Supports records management requirements, lowers storage and operational burden in Centric, and ensures obsolete content is handled consistently.

8. Supplier and partner document exchange for product development

Direction: Bi-directional

External suppliers may submit technical drawings, certifications, or component documentation into OpenText Extended ECM - Content Server, while Centric consumes approved supplier inputs for product development and BOM-related activities. Conversely, Centric can send approved product requirements or packaging specifications back to OpenText for controlled distribution to external stakeholders.

Business value: Improves supplier collaboration, reduces manual document handling, and creates a secure, auditable exchange process for external content.