OpenText Extended ECM Platform - Centric Integration and Automation

Common Integration Use Cases Between OpenText Extended ECM Platform and Centric

1. Centralized product development document management

Data flow: Centric ? OpenText Extended ECM Platform

Product teams can store and govern key development documents from Centric in OpenText Extended ECM Platform, including specifications, design approvals, test reports, and launch checklists. This gives the business a controlled repository for versioning, retention, audit trails, and access governance while Centric remains the system of record for product lifecycle activities.

Business value: Reduces document sprawl, improves compliance, and gives cross-functional teams a single trusted location for approved product records.

2. Controlled approval workflow for product specifications

Data flow: Bi-directional

Centric can initiate product specification approval workflows, while OpenText Extended ECM Platform manages formal document review, sign-off, and retention of the approved record. Once approved, the final version can be synchronized back to Centric so product teams always work from the latest authorized content.

Business value: Speeds up approvals, improves traceability, and ensures that engineering, quality, and compliance teams are aligned on the same controlled version.

3. Regulatory and quality evidence repository for product launches

Data flow: Centric ? OpenText Extended ECM Platform

As products move from concept to launch, Centric can pass supporting evidence such as compliance certificates, material declarations, test results, and supplier declarations into OpenText Extended ECM Platform. The ECM platform can then organize these records by product, market, and launch phase for audit readiness and regulatory review.

Business value: Simplifies audits, reduces launch delays, and helps teams prove product compliance across regions and channels.

4. Supplier collaboration document control

Data flow: Bi-directional

Centric can manage supplier-related product data and collaboration, while OpenText Extended ECM Platform stores controlled supplier agreements, technical drawings, and signed documentation. Supplier-submitted files can be routed into ECM for governance, then linked back to Centric for product development teams to reference during sourcing and design decisions.

Business value: Improves supplier accountability, reduces email-based document exchange, and creates a secure, auditable supplier record.

5. Product change request and change order record management

Data flow: Centric ? OpenText Extended ECM Platform

When a product change request or engineering change order is created in Centric, the related business justification, impact analysis, and approval documents can be archived in OpenText Extended ECM Platform. This creates a complete change history that supports traceability across product revisions, compliance reviews, and post-launch analysis.

Business value: Strengthens change control, reduces risk of unauthorized updates, and supports better decision-making across product teams.

6. Launch package assembly and distribution

Data flow: OpenText Extended ECM Platform ? Centric

OpenText Extended ECM Platform can assemble finalized launch packages such as approved artwork, product claims, legal disclaimers, and market-specific documentation. These controlled assets can then be published into Centric so product managers and launch teams can use the correct content for commercialization activities.

Business value: Ensures launch readiness, reduces rework from outdated assets, and improves consistency across markets and channels.

7. Product record retention and long-term archive

Data flow: Centric ? OpenText Extended ECM Platform

At the end of a product lifecycle, Centric can transfer final product records, design history, and launch documentation into OpenText Extended ECM Platform for long-term retention. The ECM platform can apply retention policies, legal holds, and disposition rules based on corporate governance requirements.

Business value: Lowers storage and system complexity in Centric, while ensuring historical product records remain searchable and compliant.

8. Cross-functional product knowledge hub

Data flow: Bi-directional

Centric can provide structured product data and lifecycle context, while OpenText Extended ECM Platform can provide governed access to supporting business content such as contracts, policies, training materials, and launch documentation. Together, they create a connected product knowledge hub for R and D, quality, regulatory, marketing, and operations teams.

Business value: Improves collaboration, reduces time spent searching for information, and gives teams a complete view of product-related content and decisions.