OpenText Extended ECM Platform - OpenText Identity and Access Management Integration and Automation

Common Integration Use Cases Between OpenText Extended ECM Platform and OpenText Identity and Access Management

1. Centralized single sign-on for Extended ECM users

Data flow: OpenText Identity and Access Management ? OpenText Extended ECM Platform

Employees access Extended ECM solutions using the same corporate credentials they use for other enterprise systems. Identity and Access Management handles authentication through the enterprise identity provider, while Extended ECM trusts the authenticated session and applies the correct user context.

• Reduces password fatigue and help desk tickets
• Improves adoption of document and process workflows
• Supports secure access across web and hybrid deployments

2. Role-based access control for business content and workflows

Data flow: OpenText Identity and Access Management ? OpenText Extended ECM Platform

User roles defined in Identity and Access Management are mapped to Extended ECM permissions for content repositories, case folders, and workflow tasks. For example, HR, legal, and finance users receive different access levels based on their job function and organizational unit.

• Ensures least-privilege access to sensitive records
• Speeds up onboarding and role changes
• Reduces manual permission administration in ECM environments

3. Automated user provisioning for new Extended ECM deployments

Data flow: OpenText Identity and Access Management ? OpenText Extended ECM Platform

When a new employee, contractor, or partner is created in the identity system, the corresponding account and access profile are automatically provisioned in Extended ECM. This includes assigning default groups, workspace access, and application-specific entitlements based on role and location.

• Shortens time to productivity for new users
• Eliminates duplicate account creation across systems
• Improves auditability of who has access to what

4. Automated deprovisioning when users leave or change roles

Data flow: OpenText Identity and Access Management ? OpenText Extended ECM Platform

When an employee changes departments or exits the organization, Identity and Access Management triggers removal or adjustment of Extended ECM access. This prevents former users from retaining access to contracts, project files, regulated records, or confidential collaboration spaces.

• Reduces security and compliance risk
• Supports timely access revocation for offboarding
• Helps enforce segregation of duties

5. Governance-driven access reviews for regulated content

Data flow: OpenText Extended ECM Platform ? OpenText Identity and Access Management

Extended ECM provides information about content ownership, workspace membership, and sensitive repositories to Identity and Access Management for periodic access certification. Managers and compliance teams can review who has access to critical content and approve or revoke permissions based on business need.

• Supports audit and compliance requirements
• Improves visibility into access to regulated documents
• Enables recurring access recertification campaigns

6. Context-aware access for external collaborators

Data flow: Bi-directional

External users such as suppliers, consultants, or legal partners are authenticated through Identity and Access Management and granted tightly scoped access to specific Extended ECM workspaces. Extended ECM then enforces content-level restrictions so collaborators only see the documents and tasks relevant to their engagement.

• Enables secure collaboration with third parties
• Limits exposure of internal documents and metadata
• Supports project-based and contract-based access models

7. Secure access to Extended ECM services across cloud and hybrid environments

Data flow: OpenText Identity and Access Management ? OpenText Extended ECM Platform

In hybrid deployments, Identity and Access Management provides consistent authentication and policy enforcement for users accessing Extended ECM services from on-premises and cloud environments. This creates a unified security model across multiple repositories and business applications connected to Extended ECM.

• Simplifies security administration across environments
• Provides consistent user experience regardless of deployment model
• Helps standardize governance for distributed ECM services

8. Audit-ready traceability for content access and administrative actions

Data flow: Bi-directional

Identity and Access Management supplies authentication and role assignment data to Extended ECM, while Extended ECM returns access and activity logs for security monitoring. Together, they provide a complete audit trail showing who authenticated, what they accessed, and which permissions were applied.

• Strengthens incident investigation and forensic analysis
• Supports internal and external audit requirements
• Improves accountability for sensitive content operations