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OpenText Extended ECM Platform - OpenText Webroot Unity Integration and Automation

Integrate OpenText Extended ECM Platform Content Management System (CMS) / eCommerce and OpenText Webroot Unity Security / Identity Access Management apps with any of the apps from the library with just a few clicks. Create automated workflows by integrating your apps.

Common Integration Use Cases Between OpenText Extended ECM Platform and OpenText Webroot Unity

1. Secure document access for endpoint protection teams

Data flow: OpenText Extended ECM Platform ? OpenText Webroot Unity

Security teams can store and manage endpoint protection policies, incident playbooks, and compliance documents in OpenText Extended ECM Platform, then publish approved content to Webroot Unity administrators and analysts. This ensures that only current, governed procedures are used when responding to malware, phishing, or ransomware events. The business value is faster incident handling, fewer version control issues, and stronger auditability for security operations.

2. Automatic storage of security incident evidence and reports

Data flow: OpenText Webroot Unity ? OpenText Extended ECM Platform

Webroot Unity can send threat alerts, investigation summaries, device risk reports, and remediation evidence into OpenText Extended ECM Platform for retention and case management. This supports centralized recordkeeping for security incidents and simplifies audits, legal review, and regulatory reporting. It also reduces manual effort for security analysts who otherwise need to export and file evidence separately.

3. Policy approval workflow for endpoint security standards

Data flow: Bi-directional

Security policy drafts created in OpenText Extended ECM Platform can be routed through business and IT approval workflows before being deployed in Webroot Unity. Once approved, the final policy version can be pushed to the security administration team for implementation. This creates a controlled process for endpoint protection standards, helping organizations align security settings with internal governance, risk, and compliance requirements.

4. Centralized management of security compliance documentation

Data flow: OpenText Webroot Unity ? OpenText Extended ECM Platform

Webroot Unity can provide endpoint status, compliance posture, and remediation history to OpenText Extended ECM Platform, where it can be linked to compliance folders, audit trails, and governance records. Compliance, risk, and internal audit teams gain a single source of truth for endpoint security evidence. This improves readiness for audits and reduces the time needed to collect proof of control effectiveness.

5. Automated incident case creation from endpoint threats

Data flow: OpenText Webroot Unity ? OpenText Extended ECM Platform

When Webroot Unity detects a high-severity threat such as ransomware behavior or repeated phishing activity, an incident case can be created automatically in OpenText Extended ECM Platform with the alert details, affected device information, and response actions. This enables structured case management across security, IT support, and compliance teams. The result is faster escalation, better tracking, and improved accountability for remediation.

6. Secure distribution of remediation instructions to support teams

Data flow: OpenText Extended ECM Platform ? OpenText Webroot Unity

OpenText Extended ECM Platform can manage approved remediation guides, endpoint recovery procedures, and user communication templates, then make them available to Webroot Unity operators and service desk teams. This is useful when responding to widespread threats or device isolation events. It helps standardize response actions, reduces confusion during incidents, and shortens recovery time.

7. Retention and governance of endpoint security records

Data flow: OpenText Webroot Unity ? OpenText Extended ECM Platform

Security logs, alert histories, policy change records, and administrative actions from Webroot Unity can be archived in OpenText Extended ECM Platform according to corporate retention rules. This supports legal hold, records management, and long-term governance of security operations data. It is especially valuable for organizations that must demonstrate control over cybersecurity activities across multiple business units or regions.

How to integrate and automate OpenText Extended ECM Platform with OpenText Webroot Unity using OneTeg?