OpenText Extended ECM Platform - TransPerfect Integration and Automation

Common Integration Use Cases Between OpenText Extended ECM Platform and TransPerfect

1. Contract and Policy Translation Workflow

Data flow: OpenText Extended ECM Platform ? TransPerfect ? OpenText Extended ECM Platform

Business teams store contracts, policies, and compliance documents in OpenText Extended ECM Platform and route selected documents to TransPerfect for translation into required languages. Once translation is complete, the localized versions are returned to the same governed repository with version control, metadata, and approval status preserved.

• Speeds up multilingual legal and compliance document delivery
• Maintains a single source of truth for original and translated files
• Supports auditability, retention, and controlled publishing

2. Global Product Documentation Localization

Data flow: OpenText Extended ECM Platform ? TransPerfect ? OpenText Extended ECM Platform

Product documentation teams manage manuals, installation guides, and release notes in OpenText Extended ECM Platform. Approved content is sent to TransPerfect for localization, then returned with language-specific versions linked to the source document. This supports coordinated release cycles across regions.

• Reduces manual handoffs between documentation and localization teams
• Improves consistency across product releases and markets
• Enables faster launch of localized documentation

3. Multilingual Marketing Content Governance

Data flow: OpenText Extended ECM Platform ? TransPerfect

Marketing teams use OpenText Extended ECM Platform to govern campaign assets, messaging documents, and brand-approved copy. Content requiring localization is sent to TransPerfect, and translated versions are returned for review and approval before distribution. This creates a controlled workflow for global campaigns.

• Ensures brand and message consistency across regions
• Supports approval workflows before localized content goes live
• Reduces risk of using outdated or unapproved translations

4. Regulated Content Localization for Life Sciences and Manufacturing

Data flow: OpenText Extended ECM Platform ? TransPerfect ? OpenText Extended ECM Platform

Organizations in regulated industries can manage SOPs, safety instructions, technical bulletins, and training materials in OpenText Extended ECM Platform and send them to TransPerfect for certified translation. Returned content is stored with traceability to the source version, supporting compliance and inspection readiness.

• Improves control over regulated multilingual content
• Preserves document lineage and translation history
• Supports compliance with internal and external quality requirements

5. Localization of Customer-Facing Knowledge Content

Data flow: OpenText Extended ECM Platform ? TransPerfect ? OpenText Extended ECM Platform

Customer support teams can manage knowledge articles, troubleshooting guides, and service bulletins in OpenText Extended ECM Platform. High-value articles are sent to TransPerfect for translation, then published back into the repository for use by regional support centers and self-service portals.

• Expands self-service support in multiple languages
• Reduces call center dependency for non-English markets
• Improves customer experience with consistent localized answers

6. Translation Request Intake and Status Tracking

Data flow: OpenText Extended ECM Platform ? TransPerfect

Business users submit translation requests from OpenText Extended ECM Platform, including source files, target languages, deadlines, and business context. TransPerfect processes the request and returns status updates such as in progress, review required, or completed. This gives stakeholders visibility without leaving the ECM environment.

• Improves transparency for requesters and approvers
• Reduces email-based coordination and manual follow-up
• Helps teams prioritize urgent localization work

7. Centralized Multilingual Asset Repository for Global Teams

Data flow: TransPerfect ? OpenText Extended ECM Platform

When TransPerfect completes translation or localization work, final assets are automatically stored in OpenText Extended ECM Platform with language tags, region metadata, and related source references. Global teams can then search, retrieve, and reuse approved localized content from one governed repository.

• Creates a structured archive of approved multilingual assets
• Supports reuse of translated content across departments and regions
• Improves discoverability through metadata and classification

8. Enterprise Content Localization for CMS and DAM-Managed Materials

Data flow: OpenText Extended ECM Platform ? TransPerfect

For organizations using OpenText Extended ECM Platform as the governance layer for content tied to CMS or DAM processes, content packages can be routed to TransPerfect for localization and then returned for downstream publishing. This is especially useful for web pages, campaign assets, training materials, and product collateral that must be released in multiple languages.

• Supports scalable localization operations across content types
• Aligns governance, translation, and publishing workflows
• Accelerates global content delivery while preserving control