OpenText File 360 - Contentful Integration and Automation

Common Integration Use Cases Between OpenText File 360 and Contentful

1. Secure source file repository for content teams

Data flow: OpenText File 360 ? Contentful

Marketing, product, and web teams often need approved source files such as images, PDFs, brand assets, and legal documents stored in a governed repository before they are published in Contentful. With this integration, teams can keep master files in OpenText File 360 for secure access, version control, and auditability, then push approved assets into Contentful for use in websites, apps, and digital campaigns. This reduces the risk of using outdated or unauthorized files while keeping content operations efficient.

2. Controlled external review and approval of content assets

Data flow: Contentful ? OpenText File 360

Content teams can export draft content attachments, campaign documents, or localized media from Contentful into OpenText File 360 for secure sharing with legal, compliance, agencies, or regional reviewers. External stakeholders can review files in a controlled environment without needing direct access to Contentful. Once approved, the final assets can be returned to Contentful for publication. This supports regulated review processes and reduces email-based file exchange.

3. Centralized management of regulated documents used in digital experiences

Data flow: OpenText File 360 ? Contentful

Organizations in financial services, healthcare, insurance, and public sector often publish regulated documents such as disclosures, policy PDFs, forms, or terms and conditions. OpenText File 360 can serve as the secure system of record for these documents, while Contentful references or embeds the approved versions in customer-facing experiences. This ensures that published documents remain traceable, current, and compliant across channels.

4. Brand and campaign asset distribution across global teams

Data flow: Bi-directional

Global marketing teams can store master campaign assets in OpenText File 360 and sync selected approved versions into Contentful for reuse across regional websites and apps. Local teams can then request updates, upload localized variants, or share revised files back through File 360 for governance review before publication. This creates a controlled workflow for asset reuse, localization, and version management across distributed teams.

5. Secure handoff of content packages to agencies and partners

Data flow: Contentful ? OpenText File 360

When internal teams need to send content packages to agencies, translators, or production vendors, Contentful can export structured content, media references, or campaign briefs into OpenText File 360 for secure external sharing. File 360 provides access controls, expiration policies, and audit trails, making it suitable for third-party collaboration without exposing the full CMS environment. This is especially useful for outsourced creative production and localization workflows.

6. Publishing workflow for approved collateral and supporting documents

Data flow: OpenText File 360 ? Contentful

Teams responsible for product launches or service updates often need to publish supporting collateral such as datasheets, installation guides, white papers, and compliance documents. These files can be finalized and approved in OpenText File 360, then automatically linked or published in Contentful as part of the launch content package. This helps ensure that customer-facing pages always reference the correct supporting materials.

7. Audit-ready content governance for regulated digital channels

Data flow: Bi-directional

Enterprises can use OpenText File 360 to retain a secure audit trail of content approvals, file versions, and external sharing activity while Contentful manages the structured content delivered to digital channels. Integration between the two platforms allows organizations to connect published content with its source files and approval history. This is valuable for compliance teams that need evidence of what was approved, when it was approved, and which version was published.