OpenText File 360 - OpenText Product Traceability Integration and Automation

Common Integration Use Cases Between OpenText File 360 and OpenText Product Traceability

OpenText File 360 and OpenText Product Traceability complement each other well in regulated, document-heavy operations. File 360 provides secure, governed file sharing and collaboration, while Product Traceability manages product lineage, compliance evidence, and traceability records across the product lifecycle. Together, they help teams exchange controlled documents, maintain auditability, and support quality and regulatory workflows.

• Controlled sharing of traceability evidence with suppliers and partners
  Direction: OpenText Product Traceability - OpenText File 360
  Use case: Export traceability reports, batch records, certificates of analysis, and compliance evidence from Product Traceability into File 360 for secure external sharing with suppliers, contract manufacturers, auditors, or customers.
  Business value: Reduces manual emailing of sensitive records, improves version control, and ensures only approved parties access the latest compliance documents.
• Secure intake of supplier quality documents into traceability records
  Direction: OpenText File 360 - OpenText Product Traceability
  Use case: Suppliers upload certificates, test results, material declarations, and shipping documents into File 360, which are then ingested into Product Traceability and linked to the relevant product, lot, or component record.
  Business value: Speeds up supplier onboarding and quality review while creating a complete traceability trail for audits and investigations.
• Audit-ready document repository for product genealogy and compliance
  Direction: OpenText Product Traceability - OpenText File 360
  Use case: Automatically publish finalized genealogy reports, recall documentation, deviation approvals, and release packages from Product Traceability to File 360 as a governed archive.
  Business value: Creates a secure, searchable repository for audit preparation and reduces the risk of lost or outdated records.
• Cross-functional review and approval of nonconformance and CAPA documentation
  Direction: Bi-directional
  Use case: Quality teams store investigation files, photos, and corrective action evidence in File 360, while Product Traceability links those files to affected lots, materials, or finished goods. Status updates from Product Traceability can trigger controlled sharing of approved documents back to stakeholders.
  Business value: Improves collaboration between quality, operations, and regulatory teams and shortens investigation cycles.
• Recall package assembly and distribution
  Direction: OpenText Product Traceability - OpenText File 360
  Use case: When a recall or field action is initiated, Product Traceability compiles impacted product lists, distribution history, and supporting evidence, then sends the complete recall package to File 360 for secure distribution to legal, regulatory, and customer-facing teams.
  Business value: Accelerates recall response, ensures consistent messaging, and preserves a controlled record of all shared materials.
• Documented change control for product and process updates
  Direction: Bi-directional
  Use case: Engineering change requests, revised specifications, and validation documents are stored in File 360 for controlled collaboration. Once approved, Product Traceability receives the final version and links it to affected products, lots, or manufacturing steps.
  Business value: Strengthens change governance and ensures production teams work from approved documentation only.
• Regulatory submission support with linked source documents
  Direction: OpenText Product Traceability - OpenText File 360
  Use case: Product Traceability generates traceability summaries and supporting evidence for regulatory submissions, while File 360 stores the submission package, reviewer comments, and final approved files in a secure, access-controlled workspace.
  Business value: Simplifies submission preparation, improves traceability of source evidence, and supports inspection readiness.

These integrations are especially valuable in manufacturing, life sciences, food and beverage, and other regulated industries where secure document exchange and end-to-end product traceability must work together.