OpenText Information Archive - OpenText Product Traceability Integration and Automation

Common Integration Use Cases Between OpenText Information Archive and OpenText Product Traceability

1. Retain product genealogy and traceability records in a compliant archive

Data flow: OpenText Product Traceability - OpenText Information Archive

Product Traceability generates batch, lot, serial, and event history data that must often be retained for years after production or shipment. Integrating with OpenText Information Archive allows organizations to move closed production records, genealogy reports, and traceability logs into a compliant long-term archive while keeping them searchable for audits, recalls, and regulatory reviews.

• Reduces load on operational traceability systems
• Supports long retention periods for regulated industries
• Improves audit readiness without keeping all data in the live application

2. Preserve recall evidence and investigation records after case closure

Data flow: OpenText Product Traceability - OpenText Information Archive

When a product recall, deviation, or quality investigation is closed, the related traceability evidence can be archived with full context, including affected lots, supplier inputs, manufacturing steps, and disposition decisions. This creates a defensible record for legal, quality, and regulatory teams while allowing the traceability platform to focus on active cases.

• Supports post-incident review and legal defensibility
• Keeps closed investigations accessible without cluttering active workflows
• Helps quality teams standardize retention of case documentation

3. Archive supplier and material traceability data for long-term compliance

Data flow: OpenText Product Traceability - OpenText Information Archive

Supplier certificates, incoming material records, and component traceability details can be archived once procurement and production cycles are complete. This is especially valuable in food, pharmaceuticals, aerospace, and manufacturing, where organizations must prove the origin and handling of materials long after they are consumed.

• Maintains proof of origin and chain of custody
• Reduces storage and performance impact in the source system
• Supports supplier audits and regulatory inspections

4. Provide archived access to historical traceability data for customer and regulator inquiries

Data flow: OpenText Information Archive - OpenText Product Traceability

Archived traceability records can be surfaced back into Product Traceability when users need to respond to customer complaints, regulator requests, or warranty claims. Instead of restoring data from backups or searching multiple repositories, users can retrieve historical product lineage and shipment evidence directly from the archive through the traceability interface.

• Speeds response to external inquiries
• Improves user experience with a single access point
• Reduces dependency on IT for historical data retrieval

5. Decommission legacy traceability or manufacturing systems while preserving product history

Data flow: OpenText Product Traceability - OpenText Information Archive

Organizations replacing older manufacturing execution, quality, or traceability systems can archive historical product records before retirement and retain them in OpenText Information Archive. This enables system decommissioning without losing access to batch history, serial genealogy, or compliance evidence needed for future audits and investigations.

• Supports application retirement and cost reduction
• Preserves access to historical operational records
• Minimizes risk during modernization programs

6. Archive finished goods shipment and distribution traceability after fulfillment

Data flow: OpenText Product Traceability - OpenText Information Archive

Once finished goods have shipped and the fulfillment window has passed, shipment-level traceability records, distribution logs, and downstream lot movements can be archived. This keeps the active traceability environment focused on current production while preserving the evidence needed for downstream recall management and customer support.

• Improves performance of active traceability processes
• Maintains historical distribution visibility
• Supports warranty, recall, and channel partner investigations

7. Centralize retention and disposition policies for traceability content

Data flow: OpenText Product Traceability - OpenText Information Archive

Integration can apply enterprise retention rules to traceability content based on product type, market, geography, or regulatory requirement. For example, records for medical devices may be retained longer than consumer goods, and disposition can be triggered automatically when retention periods expire and legal holds are cleared.

• Standardizes retention across business units
• Reduces manual records management effort
• Improves governance and policy enforcement

8. Support cross-functional audit workflows with archived traceability evidence

Data flow: OpenText Product Traceability - OpenText Information Archive

Quality assurance, regulatory affairs, legal, and operations teams can collaborate using archived traceability evidence linked to active product records. During audits or inspections, teams can quickly retrieve archived batch histories, supplier records, and disposition documents without exposing the live system to unnecessary access or performance strain.

• Enables faster audit preparation and response
• Improves collaboration across quality, legal, and operations
• Protects production systems from heavy historical reporting demands