OpenText Information Archive - Sitecore Integration and Automation

Common Integration Use Cases Between OpenText Information Archive and Sitecore

1. Archive expired website content and campaign assets from Sitecore to OpenText Information Archive

Data flow: Sitecore ? OpenText Information Archive

When website pages, landing pages, campaign microsites, or promotional assets in Sitecore reach end of life, they can be automatically transferred to OpenText Information Archive for compliant long-term retention. This helps marketing and web teams keep Sitecore focused on active content while preserving historical records for audit, legal, or regulatory needs.

• Reduces clutter in the content repository
• Supports retention policies for published digital content
• Preserves evidence of what was published and when

2. Retain customer interaction records generated through Sitecore campaigns

Data flow: Sitecore ? OpenText Information Archive

Sitecore captures form submissions, campaign responses, and customer journey events that may need to be retained for compliance, dispute resolution, or internal review. These records can be archived in OpenText Information Archive with retention rules aligned to legal and business requirements.

• Creates a defensible record of customer interactions
• Supports privacy, consent, and regulatory retention requirements
• Reduces dependency on live application data for historical lookup

3. Provide archived access to legacy content after Sitecore migrations or redesigns

Data flow: OpenText Information Archive ? Sitecore

When organizations migrate from an older web platform into Sitecore, historical pages, documents, and published records can remain accessible through Sitecore links or search experiences while the authoritative archived copy stays in OpenText Information Archive. This is useful for maintaining continuity during website replatforming or content rationalization projects.

• Supports legacy content access without keeping old systems online
• Improves user experience during platform transitions
• Reduces infrastructure and maintenance costs

4. Surface archived policy, legal, or regulated content in Sitecore for public or internal access

Data flow: OpenText Information Archive ? Sitecore

Organizations often need to publish historical policy documents, archived announcements, or regulated disclosures on a website. Sitecore can present these items through controlled content components while OpenText Information Archive remains the system of record. This ensures users see approved content without duplicating governance responsibilities.

• Maintains a single source of truth for archived documents
• Supports controlled publishing of historical materials
• Improves consistency across web channels

5. Archive decommissioned Sitecore content models and media dependencies for audit readiness

Data flow: Sitecore ? OpenText Information Archive

As Sitecore sites evolve, older content structures, media libraries, and page versions may need to be retired but still retained for audit or legal purposes. Integration with OpenText Information Archive allows organizations to preserve the content, metadata, and publication history before removing obsolete items from the live environment.

• Supports controlled content retirement
• Preserves metadata needed for audits and investigations
• Helps teams manage content lifecycle governance

6. Enable legal hold and retention enforcement for Sitecore-managed digital records

Data flow: Bi-directional

When legal or compliance teams place a hold on content related to a campaign, product launch, or customer communication, OpenText Information Archive can enforce retention while Sitecore prevents deletion or overwriting of related records. This coordination helps ensure that content subject to litigation or regulatory review remains intact across both platforms.

• Protects records from premature deletion
• Aligns marketing operations with legal and compliance controls
• Reduces risk during investigations and audits

7. Improve search and retrieval of archived web content through Sitecore experiences

Data flow: OpenText Information Archive ? Sitecore

Sitecore can provide a user-friendly front end for employees, partners, or customers to search and access archived content stored in OpenText Information Archive. This is valuable for organizations that need to expose historical product pages, announcements, or documentation without restoring old systems.

• Creates a modern access layer for archived information
• Reduces support requests for historical content retrieval
• Improves self-service access to approved records

8. Preserve omnichannel content history for governance and analytics review

Data flow: Sitecore ? OpenText Information Archive

Sitecore often distributes content across websites, portals, and campaign journeys. Archiving published versions, metadata, and related assets in OpenText Information Archive gives governance, compliance, and analytics teams a reliable historical record of what content was delivered across channels and when.

• Supports content governance and audit trails
• Helps teams review historical campaign execution
• Provides long-term preservation of customer-facing digital records