OpenText Internet of Things Platform - OpenText Core Digital Asset Management Integration and Automation

Common Integration Use Cases Between OpenText Internet of Things Platform and OpenText Core Digital Asset Management

OpenText Internet of Things Platform captures and analyzes live device and sensor data, while OpenText Core Digital Asset Management centralizes approved images, videos, documents, and rich media for business teams. Together, they help organizations connect operational events with the right digital content, improving response speed, communication quality, and cross-team coordination.

1. Automatic creation of visual evidence packages for equipment events

When OpenText Internet of Things Platform detects an equipment fault, threshold breach, or maintenance event, it can trigger OpenText Core Digital Asset Management to store related photos, inspection videos, and technician documentation in a structured asset record. This gives maintenance, quality, and compliance teams a complete visual history tied to the sensor event.

• Data flow: OpenText Internet of Things Platform to OpenText Core Digital Asset Management
• Business value: Faster root cause analysis and better audit readiness
• Typical users: Maintenance, reliability engineering, compliance teams

2. Publishing approved product and facility visuals based on live operational status

Operational data from OpenText Internet of Things Platform can determine which approved assets should be surfaced in OpenText Core Digital Asset Management, such as current facility photos, machine status images, or location-specific signage. For example, a logistics hub can automatically associate the latest dock condition images with the relevant site record.

• Data flow: OpenText Internet of Things Platform to OpenText Core Digital Asset Management
• Business value: Ensures teams use current, approved content tied to real-world conditions
• Typical users: Operations, communications, site management

3. Linking sensor-driven incidents to training and safety media

When IoT data indicates a safety incident, near miss, or abnormal operating condition, OpenText Internet of Things Platform can send the event context to OpenText Core Digital Asset Management to retrieve or attach relevant training videos, safety posters, and standard operating procedure documents. This helps supervisors quickly distribute the right guidance to frontline teams.

• Data flow: Bi-directional
• Business value: Faster safety response and more consistent workforce communication
• Typical users: EHS, operations, training teams

4. Automated asset enrichment for field service and maintenance records

Field technicians can capture photos or short videos during service visits and store them in OpenText Core Digital Asset Management. Those assets can then be linked back to the corresponding device, asset, or sensor record in OpenText Internet of Things Platform. This creates a richer service history that supports troubleshooting and recurring issue analysis.

• Data flow: OpenText Core Digital Asset Management to OpenText Internet of Things Platform
• Business value: Better service documentation and improved asset lifecycle visibility
• Typical users: Field service, asset management, engineering

5. Condition-based content distribution for customer and partner communications

IoT events can trigger the selection of approved marketing, service, or customer communication assets stored in OpenText Core Digital Asset Management. For example, if a connected product reports a service interruption, the organization can quickly distribute the correct product image, maintenance notice, or support guide to customer-facing teams.

• Data flow: OpenText Internet of Things Platform to OpenText Core Digital Asset Management
• Business value: Faster, more accurate external communications during operational events
• Typical users: Customer support, marketing, service operations

6. Centralized media repository for connected product documentation

Manufacturers can use OpenText Core Digital Asset Management as the approved repository for product manuals, installation videos, packaging images, and certification documents, while OpenText Internet of Things Platform provides live device context such as model, location, and operating state. This allows teams to deliver the right content for the right connected product instance.

• Data flow: Bi-directional
• Business value: Better product support and reduced time to resolution
• Typical users: Product support, engineering, customer service

7. Compliance evidence management for regulated operations

In regulated industries, sensor readings alone are often not enough. OpenText Internet of Things Platform can detect and flag compliance-relevant events, while OpenText Core Digital Asset Management stores supporting evidence such as inspection photos, calibration certificates, and signed reports. This creates a defensible record for audits and regulatory reviews.

• Data flow: OpenText Internet of Things Platform to OpenText Core Digital Asset Management
• Business value: Stronger compliance documentation and reduced audit effort
• Typical users: Compliance, quality assurance, operations

8. Operational dashboards with embedded approved media

Teams can use IoT dashboards from OpenText Internet of Things Platform and enrich them with approved images, diagrams, and instructional media from OpenText Core Digital Asset Management. For example, a plant dashboard can show live machine status alongside the latest maintenance image or standard setup diagram, helping supervisors make faster decisions.

• Data flow: OpenText Core Digital Asset Management to OpenText Internet of Things Platform
• Business value: Better situational awareness and quicker operational decisions
• Typical users: Plant managers, supervisors, operations analysts