OpenText Internet of Things Platform - Preservica Integration and Automation

Common Integration Use Cases Between OpenText Internet of Things Platform and Preservica

OpenText Internet of Things Platform is used to ingest, monitor, and analyze sensor and device data in real time, while Preservica is used to preserve long-term digital records and ensure their authenticity, accessibility, and compliance over time. Together, they support operational visibility today and defensible retention for the future.

1. Preserve critical IoT event records for compliance and audit

Data flow: OpenText Internet of Things Platform to Preservica

Stream high-value IoT events such as equipment alarms, temperature excursions, safety incidents, and maintenance triggers into Preservica as immutable records. This gives compliance, quality, and audit teams a trusted archive of operational events that can be retained according to regulatory or internal policy requirements.

• Supports audit trails for regulated industries such as utilities, manufacturing, and logistics
• Reduces risk of losing evidence tied to incidents or exceptions
• Improves defensibility during investigations and external audits

2. Archive sensor data tied to asset lifecycle and maintenance history

Data flow: OpenText Internet of Things Platform to Preservica

When IoT data indicates maintenance activity, failure, or replacement, push the associated sensor readings and event context into Preservica as part of the asset record. This creates a long-term history of how each asset performed over its lifecycle, supporting warranty claims, root cause analysis, and capital planning.

• Creates a permanent record of asset condition and interventions
• Helps maintenance teams prove what happened before and after a failure
• Supports lifecycle cost analysis and replacement decisions

3. Retain environmental monitoring evidence for regulated operations

Data flow: OpenText Internet of Things Platform to Preservica

For cold chain, pharmaceutical storage, food processing, or hazardous material handling, archive temperature, humidity, vibration, and location readings from IoT devices into Preservica. This provides a compliant record of environmental conditions that can be reviewed during quality checks, customer disputes, or regulatory inspections.

• Protects evidence of chain of custody and storage conditions
• Helps quality teams investigate excursions quickly
• Supports retention policies for regulated operational data

4. Preserve incident evidence from connected operations

Data flow: OpenText Internet of Things Platform to Preservica

When a connected device detects a safety event, equipment fault, or process deviation, automatically package the relevant sensor snapshot, timestamp, device ID, and related metadata into Preservica. This gives operations, legal, and risk teams a complete evidence package for incident review and post-event analysis.

• Improves response to safety and operational incidents
• Provides a reliable evidence chain for claims or disputes
• Reduces manual effort to compile incident documentation

5. Link archived IoT records to enterprise asset and maintenance systems

Data flow: Bi-directional, with OpenText Internet of Things Platform and Preservica exchanging metadata references

Use Preservica to store long-term records while OpenText Internet of Things Platform continues to manage live monitoring. Synchronize record identifiers, asset IDs, and retention metadata so maintenance, engineering, and records management teams can access the right archived evidence from operational systems without duplicating data.

• Improves discoverability of historical IoT records
• Reduces duplication across operational and records systems
• Supports consistent retention and access controls

6. Support legal hold and eDiscovery for operational events

Data flow: Preservica to OpenText Internet of Things Platform, and OpenText Internet of Things Platform to Preservica

When legal or compliance teams place a hold on a specific incident, asset, or time period, Preservica can preserve the relevant IoT records and prevent deletion. OpenText Internet of Things Platform can continue to supply related live data until the event window closes, ensuring the full context is captured for legal review.

• Protects evidence during litigation or investigations
• Ensures retention rules are enforced consistently
• Reduces manual coordination between legal, IT, and operations

7. Create long-term operational intelligence from historical IoT trends

Data flow: OpenText Internet of Things Platform to Preservica, with retrieval back to analytics or reporting tools

Archive summarized trend data, exception reports, and periodic snapshots from IoT monitoring into Preservica so analysts can compare current performance against historical baselines over many years. This is especially useful for long-lived assets, infrastructure programs, and recurring compliance reporting.

• Preserves historical context beyond the retention window of live systems
• Supports long-range performance and reliability analysis
• Helps leadership make better investment and replacement decisions

8. Preserve digital records generated by connected workflows

Data flow: OpenText Internet of Things Platform to Preservica

When IoT events trigger downstream business processes such as work orders, inspection reports, or service notifications, archive the resulting documents and the triggering sensor context in Preservica. This gives records management and business teams a complete, auditable history of what was detected, what action was taken, and when it was completed.

• Connects operational events to business outcomes
• Improves traceability across maintenance, service, and compliance workflows
• Supports retention of both machine data and human-generated records