OpenText Legal Hold - 3Play Media Integration and Automation

Common Integration Use Cases Between OpenText Legal Hold and 3Play Media

OpenText Legal Hold is used to preserve information subject to litigation, investigation, or regulatory review, while 3Play Media is typically used to create, manage, and distribute accessible media assets such as captions, transcripts, and audio descriptions. An integration between the two can help legal, compliance, communications, and content operations teams preserve media evidence, control access, and streamline review workflows.

1. Preserve captioned and transcripted media as legal evidence

Data flow: 3Play Media to OpenText Legal Hold

When a video, webinar, training session, or recorded meeting becomes relevant to litigation or an internal investigation, 3Play Media can provide the associated transcript, captions, and metadata to OpenText Legal Hold. Legal teams can then place the media asset and its supporting text files on hold to prevent deletion or alteration.

• Ensures complete preservation of both the recording and its transcript
• Supports faster eDiscovery by retaining searchable text alongside the media
• Reduces risk of losing context that may be critical in legal review

2. Trigger legal hold for media production projects under investigation

Data flow: OpenText Legal Hold to 3Play Media

When OpenText Legal Hold identifies a custodian or project tied to a matter, it can notify 3Play Media to suspend processing, deletion, or replacement of related media assets. This is useful when captioning or transcription work is still in progress and the source media must remain unchanged.

• Prevents accidental overwriting of evidence during active production workflows
• Helps media operations teams comply with legal preservation requirements
• Creates a clear handoff between legal and content operations

3. Retain accessibility files for compliance and audit review

Data flow: Bi-directional

Organizations often need to preserve not only the original media but also the accessibility outputs generated by 3Play Media, such as captions, transcripts, and audio description files. OpenText Legal Hold can retain these files as part of the matter record, while 3Play Media can receive hold status updates to ensure the same assets are not purged from production systems.

• Maintains a defensible record of all published media versions
• Supports audits involving accessibility compliance and content governance
• Ensures legal hold applies consistently across source and derivative files

4. Automate custodian-based preservation of media creators and reviewers

Data flow: OpenText Legal Hold to 3Play Media

When a custodian is added to a legal hold in OpenText Legal Hold, the system can send the custodian list to 3Play Media to identify related media projects, uploads, or review assignments. This helps preserve content created, edited, or approved by specific employees involved in a matter.

• Links legal hold actions to actual media production activity
• Reduces manual searching for affected files and projects
• Improves defensibility by showing consistent custodian coverage

5. Support litigation review of public-facing media content

Data flow: 3Play Media to OpenText Legal Hold

For marketing videos, customer webinars, town halls, or training recordings that may become part of a dispute, 3Play Media can provide the published media package and transcript to OpenText Legal Hold. Legal teams can preserve the exact version that was distributed externally or internally, including captions and timing files.

• Captures the version actually seen by employees, customers, or regulators
• Speeds legal review by preserving searchable transcripts
• Helps prove what was communicated and when

6. Suspend media deletion and retention workflows during active matters

Data flow: OpenText Legal Hold to 3Play Media

If 3Play Media is configured with retention or lifecycle rules for completed projects, OpenText Legal Hold can send hold instructions to pause deletion of source files, transcripts, caption files, and delivery packages. This is especially valuable for organizations with high media volume and automated cleanup policies.

• Prevents policy-based deletion from conflicting with legal obligations
• Reduces manual intervention by operations teams
• Supports consistent retention enforcement across departments

7. Create a defensible chain of custody for media evidence

Data flow: Bi-directional

OpenText Legal Hold can record the matter, custodian, and hold status, while 3Play Media can provide file identifiers, timestamps, transcript versions, and processing history. Together, they create a more complete chain of custody for media evidence, showing when content was created, processed, preserved, and released from hold.

• Improves evidentiary defensibility in litigation
• Provides traceability for media versions and derivative assets
• Helps legal and IT teams respond faster to discovery requests

In summary, integrating OpenText Legal Hold with 3Play Media helps organizations preserve media evidence, protect accessibility assets, and coordinate legal and content operations with less manual effort and lower compliance risk.