OpenText Legal Hold - Phrase Strings Integration and Automation

Common Integration Use Cases Between OpenText Legal Hold and Phrase Strings

1. Preserve product UI text and localization assets under legal hold

Data flow: OpenText Legal Hold ? Phrase Strings

When litigation, regulatory review, or internal investigations involve product content, legal teams can place specific Phrase Strings projects, keys, or translation memories on hold to prevent deletion or modification. This helps preserve evidence related to user-facing text, disclaimers, consent language, and localized product messaging.

• Freezes relevant string sets tied to a matter or investigation
• Reduces risk of accidental content changes during discovery
• Supports defensible preservation of multilingual product evidence

2. Automatically identify custodians working in localization and content operations

Data flow: OpenText Legal Hold ? Phrase Strings

OpenText Legal Hold can push custodian lists to Phrase Strings so legal holds are applied to translators, localization managers, product owners, and content reviewers involved in the matter. This ensures the right teams are notified and their workspaces are preserved without manual coordination.

• Targets custodians by role, project, or business unit
• Improves completeness of hold coverage
• Reduces legal team effort in gathering impacted users

3. Suspend deletion of translation history and audit-relevant records

Data flow: OpenText Legal Hold ? Phrase Strings

For matters requiring evidence of how product language evolved, legal hold instructions can prevent deletion of translation history, comments, approvals, and version records in Phrase Strings. This preserves the full audit trail needed to show who changed content, when, and why.

• Retains version history and workflow comments
• Supports auditability for compliance and disputes
• Helps reconstruct decision-making around regulated language

4. Export held content for eDiscovery review and legal analysis

Data flow: Phrase Strings ? OpenText Legal Hold

Phrase Strings can provide held content, metadata, and change history to OpenText Legal Hold for downstream legal review and eDiscovery workflows. This is useful when legal teams need to collect specific strings, translation notes, or approval records associated with a matter.

• Centralizes preserved content for legal review
• Captures metadata such as project, locale, owner, and timestamps
• Speeds up collection for outside counsel or eDiscovery vendors

5. Notify localization teams when a matter affects product messaging

Data flow: OpenText Legal Hold ? Phrase Strings

When a legal hold is issued on product messaging, privacy language, or customer-facing copy, Phrase Strings can receive notifications so localization teams stop active edits and route questions through legal review. This prevents inconsistent updates across languages while the matter is open.

• Aligns legal, product, and localization teams
• Prevents unauthorized edits to sensitive content
• Maintains consistency across all locales during review

6. Preserve evidence of compliance-related language changes across markets

Data flow: Bi-directional

OpenText Legal Hold can place relevant Phrase Strings assets on hold, while Phrase Strings can return change logs and approval records to support compliance investigations. This is valuable for regulated industries where wording changes in disclaimers, consent text, or safety instructions must be traced across languages and regions.

• Supports cross-border compliance investigations
• Provides a complete record of multilingual content changes
• Helps demonstrate governance over regulated text

7. Maintain defensible retention for legal-sensitive localization projects

Data flow: OpenText Legal Hold ? Phrase Strings

For projects tied to litigation, recalls, or public statements, legal hold can trigger retention controls in Phrase Strings to keep project artifacts, approvals, and translation assets available for the duration of the matter. This reduces the risk of premature cleanup or archive deletion.

• Protects project artifacts from retention jobs
• Ensures evidence remains available through the matter lifecycle
• Supports consistent retention policy enforcement

8. Streamline release governance for content under review

Data flow: Phrase Strings ? OpenText Legal Hold

Phrase Strings can flag content packages, locales, or release candidates that contain held or sensitive language and send that status to OpenText Legal Hold. Legal and compliance teams can then review whether the content may be released, revised, or must remain restricted.

• Improves release decision-making for sensitive content
• Reduces risk of publishing disputed language
• Creates a controlled workflow between localization and legal teams