OpenText Webroot Unity - Glean Integration and Automation

Common Integration Use Cases Between OpenText Webroot Unity and Glean

OpenText Webroot Unity and Glean can work together to improve security operations, reduce response times, and make cybersecurity knowledge easier to find and use across the enterprise. Webroot Unity provides endpoint protection and threat intelligence, while Glean helps employees and teams quickly search, surface, and act on information across systems and documents.

1. Security incident knowledge search for faster analyst response

Data flow: OpenText Webroot Unity to Glean

Security teams can push threat alerts, incident summaries, malware indicators, and remediation notes from OpenText Webroot Unity into Glean so analysts can search across past incidents, playbooks, and related documentation in one place. This reduces time spent hunting through tickets, emails, and shared drives during active investigations.

• Analysts quickly find prior responses to similar threats
• Teams reuse proven remediation steps and containment actions
• New analysts ramp faster with searchable incident history

2. Centralized access to endpoint security policies and procedures

Data flow: OpenText Webroot Unity to Glean

Security administrators can index endpoint protection policies, configuration standards, and response procedures from OpenText Webroot Unity into Glean. This gives IT, help desk, and security operations teams a single search experience for approved security guidance, reducing policy confusion and inconsistent endpoint handling.

• Help desk staff can find approved steps for isolating infected devices
• IT teams can locate endpoint hardening standards faster
• Policy updates become easier to distribute and discover

3. Threat intelligence enrichment from internal knowledge sources

Data flow: Bi-directional

OpenText Webroot Unity can send threat indicators, phishing details, and malware signatures into Glean, while Glean can surface related internal documents such as user reports, security advisories, and prior phishing awareness materials. This helps security teams connect external threat data with internal context to improve triage and response quality.

• Security teams correlate alerts with internal reports and communications
• Awareness teams reuse real examples for training content
• Incident responders get a fuller picture of threat impact

4. Self-service security support for employees and service desks

Data flow: OpenText Webroot Unity to Glean

When an endpoint is flagged or quarantined in OpenText Webroot Unity, relevant guidance can be indexed in Glean for employees and service desk agents. Users can search for what the alert means, how to respond, and who to contact, which reduces support tickets and shortens resolution time.

• Employees get clear instructions for suspected malware or phishing events
• Service desk agents resolve common security issues more consistently
• Security teams receive fewer repetitive questions

5. Automated distribution of security advisories and response playbooks

Data flow: OpenText Webroot Unity to Glean

When OpenText Webroot Unity detects a new threat pattern or widespread endpoint issue, the alert can trigger publication of a security advisory or playbook into Glean. This ensures that IT operations, support teams, and business users can quickly find the latest approved response instructions.

• Faster communication during active threat events
• Consistent response guidance across teams
• Reduced risk of outdated instructions being used

6. Security awareness content built from real endpoint events

Data flow: OpenText Webroot Unity to Glean

Security teams can use endpoint threat trends from OpenText Webroot Unity to populate Glean with awareness content, such as common phishing themes, ransomware indicators, and safe browsing reminders. This helps learning and communications teams create timely training based on actual risk patterns in the organization.

• Awareness campaigns reflect current threats, not generic examples
• Training teams can quickly find supporting materials and case studies
• Employees receive more relevant security guidance

7. Cross-functional reporting on endpoint risk and remediation status

Data flow: OpenText Webroot Unity to Glean

Security operations can publish endpoint risk summaries, remediation progress, and recurring issue trends from OpenText Webroot Unity into Glean for leadership, IT, and compliance teams. This improves visibility into security posture without requiring stakeholders to access the security console directly.

• Executives can review high-level risk summaries in a familiar search interface
• Compliance teams can locate evidence and remediation documentation faster
• IT leaders can track recurring endpoint issues across departments

These integrations help OpenText Webroot Unity act as the source of endpoint security intelligence while Glean makes that intelligence searchable, actionable, and accessible across the organization.