OpenText Webroot Unity - OpenText Push Notifications for Cloud Messaging Integration and Automation

Common Integration Use Cases Between OpenText Webroot Unity and OpenText Push Notifications for Cloud Messaging

1. Real-Time Security Incident Alerts to IT and SOC Teams

Data flow: OpenText Webroot Unity ? OpenText Push Notifications for Cloud Messaging

When Webroot Unity detects malware, ransomware behavior, or a high-risk endpoint event, it can trigger immediate push notifications to security analysts, SOC managers, and on-call IT staff. This reduces time to awareness and helps teams respond before threats spread across the environment.

• Alert on critical endpoint detections in real time
• Route notifications by severity, region, or business unit
• Support faster triage and escalation during active incidents

2. User Notification for Quarantined or Remediated Devices

Data flow: OpenText Webroot Unity ? OpenText Push Notifications for Cloud Messaging

When an endpoint is quarantined, cleaned, or requires user action, Webroot Unity can send a push notification to the affected employee through a mobile app or web portal. This improves user awareness and reduces help desk calls by clearly explaining what happened and what to do next.

• Notify users when a device is isolated or remediated
• Provide next-step instructions such as reboot, reconnect, or contact support
• Reduce confusion and downtime for remote and hybrid workers

3. Approval Workflow for High-Risk Security Actions

Data flow: OpenText Webroot Unity ? OpenText Push Notifications for Cloud Messaging ? OpenText Webroot Unity

For sensitive actions such as device isolation, policy exceptions, or endpoint unlock requests, Webroot Unity can initiate a push notification to an approver or manager. The recipient can approve or reject the request from the notification workflow, and the response can be sent back to Webroot Unity to complete the action.

• Support controlled exception handling for business-critical devices
• Enable rapid approvals without email delays
• Improve governance for security operations

4. Executive and Compliance Reporting Alerts

Data flow: OpenText Webroot Unity ? OpenText Push Notifications for Cloud Messaging

Webroot Unity can generate push notifications for compliance teams and IT leadership when key thresholds are reached, such as repeated infections, unmanaged endpoints, or policy violations. This helps stakeholders stay informed without needing to log into the security console continuously.

• Notify leadership of recurring endpoint risk trends
• Alert compliance teams to policy exceptions or coverage gaps
• Support faster oversight of security posture across the enterprise

5. Mobile Security Operations for Distributed IT Teams

Data flow: OpenText Webroot Unity ? OpenText Push Notifications for Cloud Messaging

Organizations with distributed support teams can use push notifications to deliver endpoint security events directly to mobile devices. This is especially useful for after-hours support, field technicians, and on-call responders who need immediate visibility into threats while away from their desks.

• Deliver alerts to mobile-first operations teams
• Improve response coverage across time zones
• Enable faster incident handling for remote infrastructure

6. User Awareness Notifications for Phishing and Threat Education

Data flow: OpenText Webroot Unity ? OpenText Push Notifications for Cloud Messaging

When Webroot Unity identifies a phishing attempt, suspicious download, or blocked malicious site, it can send a user-facing push notification with a brief explanation and recommended action. This creates a practical security awareness loop that helps employees recognize threats and avoid repeat incidents.

• Educate users immediately after blocked threats
• Reinforce safe behavior with contextual guidance
• Reduce repeat exposure to phishing and malware risks

7. Security Event Broadcasting to Service Desk and Operations Channels

Data flow: OpenText Webroot Unity ? OpenText Push Notifications for Cloud Messaging

Webroot Unity can push endpoint security events into operational notification workflows used by the service desk, desktop support, and incident management teams. This ensures the right teams are informed quickly when a device is compromised, offline during remediation, or requires manual intervention.

• Accelerate ticket creation and assignment
• Keep service desk teams informed of endpoint status changes
• Improve coordination between security and IT operations

8. Confirmation Notifications After Security Policy Changes

Data flow: OpenText Webroot Unity ? OpenText Push Notifications for Cloud Messaging

After a policy update, scan completion, or remediation campaign, Webroot Unity can send confirmation notifications to administrators and business owners. This provides immediate feedback that the action was completed successfully and helps teams track operational progress without manual follow-up.

• Confirm completion of security tasks and policy deployments
• Improve visibility into remediation campaigns
• Reduce manual status checks across security teams