Salsify - OpenText Content Storage Service Integration and Automation

Common Integration Use Cases Between Salsify and OpenText Content Storage Service

Below are practical integration scenarios that combine Salsify?s product experience management capabilities with OpenText Content Storage Service?s secure, scalable cloud object storage for enterprise content.

1. Centralized storage for high-volume product assets

Data flow: Salsify to OpenText Content Storage Service

Brands can store large product-related files such as high-resolution images, videos, 3D assets, instruction manuals, and compliance documents in OpenText Content Storage Service while keeping product metadata and asset references in Salsify. This reduces pressure on the PXM platform for heavy binary content and creates a more scalable content architecture.

• Improves storage efficiency for large digital asset libraries
• Supports long-term retention and lifecycle management of product files
• Keeps Salsify focused on product data syndication and content governance

2. Secure archival of retired product content

Data flow: Salsify to OpenText Content Storage Service

When products are discontinued or seasonal assortments are retired, their associated content can be automatically archived from Salsify into OpenText Content Storage Service for compliant retention. Teams retain access to historical product information, packaging artwork, and retailer submission records without keeping inactive content in the active PXM workspace.

• Reduces clutter in active product catalogs
• Supports audit, legal, and regulatory retention requirements
• Preserves historical content for reference, claims validation, and re-launches

3. Controlled access to master creative files for product enrichment

Data flow: OpenText Content Storage Service to Salsify

Marketing and creative teams can store master source files in OpenText Content Storage Service, then publish approved renditions or links into Salsify for product enrichment workflows. This allows Salsify users to work with governed assets while the original files remain securely managed in enterprise storage.

• Ensures a single controlled repository for master assets
• Reduces duplicate file versions across teams
• Speeds up enrichment by making approved assets easy to reference

4. Compliance document attachment for regulated product categories

Data flow: OpenText Content Storage Service to Salsify

For regulated industries such as food, cosmetics, health, or household chemicals, compliance documents like certificates, safety data sheets, and test reports can be stored in OpenText Content Storage Service and linked to the relevant SKUs in Salsify. This helps product managers and compliance teams ensure that retailer-facing content is backed by current documentation.

• Improves readiness for retailer and marketplace compliance checks
• Supports faster response to audit requests
• Reduces risk of publishing outdated or unapproved documentation

5. Automated asset version control for packaging and label updates

Data flow: Bi-directional

Packaging and label artwork often changes due to regulatory updates, promotions, or formula changes. OpenText Content Storage Service can store approved artwork versions, while Salsify maintains the product record and channel-specific content. When a new version is approved, Salsify can reference the latest asset from OpenText and notify downstream teams that retailer listings need to be updated.

• Prevents use of outdated packaging images
• Improves coordination between packaging, regulatory, and e-commerce teams
• Supports faster rollout of updated product content across channels

6. Digital shelf content backup and recovery

Data flow: Salsify to OpenText Content Storage Service

Organizations can use OpenText Content Storage Service as a backup repository for product content exports, enriched content packages, and channel submission files generated by Salsify. This provides a durable recovery point for critical product data in case of content errors, accidental deletion, or platform migration needs.

• Creates a resilient backup strategy for product content operations
• Supports business continuity for e-commerce publishing
• Enables quick restoration of approved content sets

7. Cross-team collaboration on product launch content

Data flow: Bi-directional

During new product launches, creative, legal, regulatory, and e-commerce teams can collaborate using OpenText Content Storage Service for source documents and approvals, while Salsify serves as the operational hub for launch-ready product content. Approved assets and documents move into Salsify for syndication, and launch feedback or content gaps can be routed back to the storage layer for revision tracking.

• Improves launch coordination across departments
• Shortens time to market for new products
• Creates a clearer approval and publishing workflow

8. Retailer-specific content package retention

Data flow: Salsify to OpenText Content Storage Service

For major retailers that require custom content packages, Salsify can generate and distribute channel-specific product bundles, while OpenText Content Storage Service stores the final submitted package, supporting documents, and submission history. This helps account teams quickly retrieve exactly what was sent to each retailer and when.

• Improves traceability for retailer submissions
• Supports dispute resolution and content reconciliation
• Provides a reliable record of channel-specific deliverables

These integrations are most valuable when Salsify is used as the system of engagement for product content operations and OpenText Content Storage Service is used as the secure system of record for large, governed, and retained content assets.