Salsify - OpenText Core Capture Services Integration and Automation

Common Integration Use Cases Between Salsify and OpenText Core Capture Services

These integration scenarios combine Salsify?s product content management and syndication strengths with OpenText Core Capture Services? document capture, classification, and data extraction capabilities to streamline product operations, supplier onboarding, and content governance.

• Supplier product data intake and enrichment: OpenText Core Capture Services to Salsify. Suppliers submit product spec sheets, sell sheets, certificates, and packaging documents through email or portal intake. OpenText captures and extracts key attributes such as dimensions, ingredients, compliance codes, and case pack details, then pushes structured data into Salsify for product record creation or enrichment. This reduces manual rekeying and accelerates new item setup for merchandising and e-commerce teams.
• New product introduction document processing: OpenText Core Capture Services to Salsify. During new product launches, teams receive a mix of unstructured documents including artwork approvals, regulatory forms, and technical data sheets. OpenText classifies and extracts relevant fields, then routes the information into Salsify to complete product content workflows. This helps brand, legal, and operations teams launch products faster with fewer content gaps.
• Compliance and certification management for product content: OpenText Core Capture Services to Salsify. Regulatory documents such as safety data sheets, organic certifications, allergen statements, and country-specific compliance forms are captured and indexed by OpenText. Extracted metadata and document references are synchronized to Salsify so product managers can associate the correct compliance evidence with each SKU. This improves audit readiness and reduces the risk of publishing incomplete or noncompliant product content.
• Retailer onboarding and content submission support: Bi-directional. Retailers often request product data in specific templates along with supporting documents such as trade agreements, item setup forms, and compliance declarations. OpenText captures retailer forms and extracts required fields, while Salsify supplies standardized product content, images, and attributes back to downstream submission workflows. This creates a more controlled onboarding process and reduces delays caused by missing or inconsistent documentation.
• Digital mailroom for product operations: OpenText Core Capture Services to Salsify. Product operations teams receive high volumes of inbound correspondence, including supplier updates, packaging change notices, and item correction requests. OpenText classifies these documents and extracts actionable details such as SKU references, effective dates, and change types, then creates or updates tasks in Salsify for content review. This improves responsiveness to supplier changes and helps keep digital shelf content current.
• Artwork and packaging approval workflow: Bi-directional. Packaging proofs, label revisions, and artwork approval forms are captured in OpenText, which extracts version details, approver names, and sign-off status. That information is linked to the corresponding product record in Salsify, where content teams can verify that approved assets match published product listings. This reduces the chance of publishing outdated packaging images or incorrect claims.
• Customer or distributor document-driven product updates: OpenText Core Capture Services to Salsify. Distributors and key accounts may send product change requests, assortment updates, or item master corrections as PDFs or scanned forms. OpenText extracts the requested changes and routes them into Salsify for review and update by product content teams. This shortens the cycle time for maintaining accurate product information across channels.
• Audit trail and document retention for product records: Bi-directional. Salsify maintains the product content master, while OpenText stores the source documents that justify each attribute or change request. Integration links product records to captured evidence such as supplier declarations, technical sheets, and approval forms. This gives compliance, legal, and quality teams a traceable record of why content was changed and which document supported the update.

Overall, integrating these platforms helps organizations move from document-heavy, manual product content processes to a more automated and traceable operating model, improving speed to market, content accuracy, and compliance control.