Salsify - OpenText Directory Services Integration and Automation

Common Integration Use Cases Between Salsify and OpenText Directory Services

• Centralized user provisioning for product content teams: Sync employee and contractor identities from OpenText Directory Services into Salsify so brand managers, content editors, and channel specialists are automatically created with the correct access when they join a team. This reduces manual onboarding effort, shortens time to productivity, and ensures users only see the product categories and workflows relevant to their role.
• Role based access control for product data governance: Use OpenText Directory Services as the authoritative source for groups and roles, then map those groups to Salsify permissions such as product approver, content contributor, or syndication manager. This helps enforce separation of duties across merchandising, legal, regulatory, and e commerce teams, reducing the risk of unauthorized content changes.
• Automated offboarding and access removal: When a user is disabled or removed in OpenText Directory Services, automatically revoke their Salsify access. This is especially valuable for agencies, seasonal staff, and departed employees, helping security teams maintain compliance and eliminate orphaned accounts that could expose sensitive product information.
• Dynamic access for regional and brand teams: Synchronize directory groups by region, brand, or business unit into Salsify to control access to specific product catalogs and workflows. For example, a North America marketing team can be granted access to one set of SKUs while the EMEA team manages another, improving operational efficiency in global organizations with distributed ownership.
• Single sign on for faster collaboration: Integrate OpenText Directory Services with Salsify authentication to enable single sign on for internal users. This reduces password fatigue, lowers help desk tickets related to login issues, and makes it easier for cross functional teams to collaborate on product content updates and approvals.
• Partner and agency access management: Use directory managed identities or synchronized external user groups to grant time bound access to agencies, photographers, translators, and retail partners working in Salsify. Access can be tied to specific projects or product lines, making it easier to collaborate externally while maintaining control over sensitive assets and unpublished content.
• Audit ready user and entitlement reporting: Feed directory identity data into Salsify to support periodic access reviews and compliance audits. Security and governance teams can compare active directory users and groups against Salsify permissions to identify excessive access, inactive accounts, or policy violations, improving audit readiness and reducing compliance risk.