Salsify - OpenText File 360 Integration and Automation

Common Integration Use Cases Between Salsify and OpenText File 360

Below are practical integration scenarios where Salsify and OpenText File 360 complement each other to improve product content governance, secure collaboration, and faster channel readiness.

• Secure external review of product content packages
  Salsify to OpenText File 360
  Brand, legal, and regulatory teams can export product content bundles from Salsify and share them through OpenText File 360 with external agencies, retailers, or compliance reviewers. This supports controlled access to sensitive product data, version tracking, and auditability during approval cycles.
• Controlled distribution of retailer-specific content packs
  Salsify to OpenText File 360
  When a brand prepares retailer-specific product assets, such as images, spec sheets, and enriched content, Salsify can be used to assemble the content while OpenText File 360 provides a secure delivery channel to retailer account teams or distributors. This reduces the risk of using consumer-grade file sharing tools for commercial content exchange.
• Inbound collection of supplier files and product documentation
  OpenText File 360 to Salsify
  Manufacturers and brand teams can use OpenText File 360 to receive source documents from suppliers, including certificates, technical data sheets, safety documents, and packaging artwork. Approved files can then be ingested into Salsify to enrich product records and support content completeness for downstream syndication.
• Governed artwork and packaging approval workflow
  Bi-directional
  Packaging teams can store draft artwork, dielines, and label files in OpenText File 360 for secure collaboration with agencies and compliance stakeholders. Once approved, final assets and metadata can be synchronized into Salsify so product pages and retailer feeds always reference the latest approved packaging content.
• Audit-ready storage of regulated product evidence
  Salsify to OpenText File 360
  For categories such as food, health, beauty, and household goods, Salsify can maintain the product content record while OpenText File 360 stores supporting evidence such as certifications, test reports, and legal sign-off documents. This creates a defensible audit trail for internal governance and external regulatory requests.
• Exception handling for missing or rejected content
  Salsify to OpenText File 360
  When product content fails validation in Salsify or is flagged by a retailer for correction, the exception package can be routed to OpenText File 360 for secure review and resolution by the responsible team or external partner. This helps centralize issue management and speeds remediation without exposing files broadly.
• Secure collaboration with agencies and translators
  Bi-directional
  Marketing agencies, localization vendors, and content studios can receive approved source files from OpenText File 360, update or translate content, and return deliverables for ingestion into Salsify. This supports multilingual product launches while maintaining control over sensitive creative and product information.
• Retention and compliance archiving of published content versions
  Salsify to OpenText File 360
  After product content is syndicated from Salsify to retailers and marketplaces, final published versions, supporting assets, and approval records can be archived in OpenText File 360. This gives compliance, legal, and operations teams a secure repository for historical reference, dispute resolution, and retention policies.