Salsify - OpenText InfoArchive Integration and Automation

Common Integration Use Cases Between Salsify and OpenText InfoArchive

Below are practical integration scenarios where Salsify and OpenText InfoArchive complement each other to improve product content governance, compliance, and operational efficiency.

1. Archive retired product records and digital assets from Salsify to InfoArchive

Data flow: Salsify to OpenText InfoArchive

When products are discontinued or removed from active channels, Salsify can pass the final approved product record, images, compliance documents, and channel-specific content to InfoArchive for long-term retention. This preserves a complete historical record without keeping inactive items in the active PXM environment.

• Reduces clutter in Salsify and improves performance for active product portfolios
• Supports audit and legal hold requirements for discontinued products
• Preserves evidence of what content was published to retailers and marketplaces

2. Retain approved product content snapshots for regulatory and brand compliance

Data flow: Salsify to OpenText InfoArchive

At key approval milestones, Salsify can send a versioned snapshot of product attributes, claims, certifications, packaging details, and enriched content to InfoArchive. This creates a compliant archive of what was approved for market use at a specific point in time.

• Helps compliance teams verify historical claims and labeling content
• Supports investigations, recalls, and regulatory inquiries
• Provides immutable records of approved product information

3. Archive retired retailer syndication packages and channel submissions

Data flow: Salsify to OpenText InfoArchive

For brands that syndicate product content to hundreds of retailers, Salsify can archive the exact submission package sent to each trading partner, including channel-specific titles, descriptions, images, and attribute mappings. InfoArchive then becomes the system of record for historical retailer submissions.

• Improves traceability for disputes with retailers or marketplaces
• Reduces the need to keep old syndication data in active systems
• Supports proof of submission and content lineage

4. Preserve legacy product content after Salsify data lifecycle events

Data flow: Salsify to OpenText InfoArchive

When product lines are merged, restructured, or migrated to a new PXM process, Salsify can export legacy product content and related assets to InfoArchive before deletion or reclassification. This allows the business to decommission obsolete records while maintaining access for reference and compliance.

• Enables cleaner master data management in Salsify
• Supports long-term access to historical product information
• Reduces storage and governance overhead in active workflows

5. Retrieve archived product history from InfoArchive for audits and customer service

Data flow: OpenText InfoArchive to Salsify

Customer service, quality, and compliance teams can use Salsify as the operational front end while retrieving archived product history from InfoArchive when needed. For example, if a customer asks about an older product version, teams can access archived specifications, images, and claims without restoring legacy systems.

• Speeds response to customer and regulatory requests
• Reduces dependency on retired applications or manual file searches
• Improves consistency of historical product responses

6. Support product recall and investigation workflows with archived content

Data flow: Bi-directional

During a recall or quality investigation, Salsify can provide the latest active product content while InfoArchive supplies historical versions, retired assets, and prior channel submissions. This gives legal, quality, and operations teams a complete view of how the product was represented over time.

• Helps identify affected SKUs and content versions faster
• Provides evidence for regulators and internal review
• Improves coordination across quality, legal, and commercial teams

7. Retain digital asset and packaging change history for lifecycle governance

Data flow: Salsify to OpenText InfoArchive

When packaging artwork, labels, or product images are updated in Salsify, the prior versions can be archived in InfoArchive along with metadata such as effective dates, approvers, and channel usage. This creates a controlled history of how product presentation evolved across markets.

• Supports packaging governance and brand protection
• Makes it easier to compare historical and current versions
• Provides defensible retention of regulated content

8. Decommission legacy product content repositories while keeping archived access

Data flow: Legacy repository or Salsify to OpenText InfoArchive

In transformation programs where product content is consolidated into Salsify, older repositories can be migrated into InfoArchive for compliant retention. This allows the organization to retire redundant systems while keeping historical product records accessible for audits, legal review, and reference.

• Reduces application maintenance and infrastructure costs
• Minimizes risk from unsupported legacy platforms
• Creates a cleaner operating model with clear separation between active and archived content