Syndigo - OpenText Core Signature Integration and Automation

Common Integration Use Cases Between Syndigo and OpenText Core Signature

1. Supplier Product Content Approval and Sign-Off

Flow: Syndigo ? OpenText Core Signature

Brand and supplier teams can use Syndigo to prepare product content packages, including item descriptions, specifications, images, compliance statements, and retailer-specific attributes. Once the content is complete, the package is routed to OpenText Core Signature for formal approval by legal, regulatory, brand, and commercial stakeholders before syndication.

• Reduces delays caused by email-based approvals
• Creates an auditable approval trail for product claims and regulated content
• Ensures only approved content is published to retailers and trading partners

2. New Product Launch Authorization

Flow: Syndigo ? OpenText Core Signature

During new product introduction, Syndigo can assemble the launch content set, including packaging copy, marketing assets, and channel-specific data. OpenText Core Signature is then used to obtain formal sign-off from product management, quality, legal, and regional business owners before the item is activated for syndication.

• Supports controlled launch governance across multiple teams
• Prevents premature release of incomplete or unapproved product data
• Improves launch readiness and reduces retailer rework

3. Regulatory and Claims Compliance Approval

Flow: Syndigo ? OpenText Core Signature

For products with regulated claims such as organic, nutritional, safety, or sustainability statements, Syndigo can store the claim content and supporting documentation. OpenText Core Signature can route the claim package to compliance and legal reviewers for electronic approval before the content is syndicated to downstream commerce channels.

• Helps enforce governance for high-risk product claims
• Provides traceability for audits and internal reviews
• Reduces the risk of non-compliant content reaching retailers

4. Retailer-Specific Content Agreement Workflow

Flow: Syndigo ? OpenText Core Signature

When a retailer requires custom content, formatting, or attribute commitments, Syndigo can generate the retailer-specific content set for review. OpenText Core Signature can capture formal approval from the sales account team, category management, and legal before the content is submitted to the retailer.

• Improves consistency in retailer negotiations and content commitments
• Creates a documented record of approved retailer submissions
• Speeds up response time for retailer onboarding and updates

5. Digital Asset Usage Rights and Brand Approval

Flow: Syndigo ? OpenText Core Signature

Syndigo can manage product images, videos, packaging artwork, and other digital assets. Before assets are syndicated, OpenText Core Signature can be used to approve usage rights, brand guidelines, and regional marketing authorization, especially when assets are reused across multiple channels or geographies.

• Controls asset usage across markets and channels
• Supports brand governance and legal review of creative materials
• Reduces risk of unauthorized or expired asset usage

6. Trading Partner Content Exception Approval

Flow: Syndigo ? OpenText Core Signature

When Syndigo identifies missing, incomplete, or exception-based product content for a trading partner, the exception package can be routed through OpenText Core Signature for approval by the responsible business owner. This is useful when a temporary waiver or exception is needed to meet a launch deadline or retailer requirement.

• Formalizes exception handling instead of relying on informal approvals
• Improves accountability for content gaps and waivers
• Helps maintain launch timelines while preserving governance

7. Supplier Onboarding and Content Submission Attestation

Flow: OpenText Core Signature ? Syndigo

For supplier onboarding programs, OpenText Core Signature can capture signed attestations confirming that suppliers agree to content standards, submission requirements, and data accuracy obligations. Once signed, the attestation status can be passed into Syndigo to unlock content submission workflows or mark the supplier as approved for syndication.

• Standardizes supplier compliance with content policies
• Reduces onboarding friction and manual follow-up
• Helps ensure only authorized suppliers submit product data

8. Audit-Ready Content Approval Archive

Flow: Bi-directional

Syndigo can send finalized product content versions and metadata to OpenText Core Signature as part of the approval record, while signed documents and approval evidence can be linked back to the corresponding product records in Syndigo. This creates a complete audit trail showing what was approved, by whom, and when.

• Supports internal audits and regulatory inspections
• Improves version control between content creation and approval
• Makes it easier to resolve disputes over approved product information