Syndigo - OpenText Lens - Data Visibility Integration and Automation

Common Integration Use Cases Between Syndigo and OpenText Lens - Data Visibility

1. Unstructured Content Discovery for Product Content Cleanup

Flow: OpenText Lens - Data Visibility ? Syndigo

OpenText Lens scans shared drives, file repositories, and legacy content stores to identify product-related documents, images, manuals, and specification sheets that are relevant to Syndigo-managed product records. This helps content teams locate duplicate, outdated, or orphaned assets before they are loaded into Syndigo.

• Reduces time spent searching for approved product assets
• Improves content quality by removing obsolete files before syndication
• Supports faster onboarding of product content into Syndigo

2. Sensitive Data Detection Before Product Content Syndication

Flow: OpenText Lens - Data Visibility ? Syndigo

Before product content is published through Syndigo to retailers and trading partners, OpenText Lens can identify sensitive or restricted information embedded in unstructured files, such as internal notes, pricing references, supplier contracts, or confidential annotations in PDFs and images. Content teams can remediate issues before distribution.

• Reduces risk of exposing confidential business information
• Improves compliance with internal content governance policies
• Prevents rework caused by rejected retailer submissions

3. Legacy Repository Assessment for Syndigo Migration Projects

Flow: OpenText Lens - Data Visibility ? Syndigo

When a brand is consolidating product content from legacy repositories into Syndigo, OpenText Lens can inventory unstructured files and classify them by relevance, age, duplication, and sensitivity. Migration teams can then prioritize which assets should be migrated, archived, or discarded.

• Reduces migration scope and cost
• Improves data quality in the new Syndigo environment
• Helps business teams avoid migrating obsolete product assets

4. Product Content Governance and Retention Management

Flow: Syndigo ? OpenText Lens - Data Visibility

Syndigo can serve as the system of record for approved product content, while OpenText Lens continuously scans connected repositories to identify unstructured files that duplicate or conflict with Syndigo-managed content. Governance teams can use this insight to enforce retention rules and eliminate shadow copies of product documents.

• Improves content consistency across departments
• Reduces storage and compliance risk from duplicate files
• Supports records management and retention initiatives

5. Content Readiness Review for Retailer Submission

Flow: OpenText Lens - Data Visibility ? Syndigo

OpenText Lens can analyze supporting product documents such as labels, safety sheets, and packaging artwork to detect missing, outdated, or inconsistent content before it is attached to Syndigo product records. This gives product information managers an early warning system before syndication to retailers.

• Improves first-pass submission success rates
• Reduces retailer rejections due to incomplete documentation
• Speeds up product launch timelines

6. Information Risk Reduction for Product Master Data Programs

Flow: Syndigo ? OpenText Lens - Data Visibility

As product master data is centralized in Syndigo, OpenText Lens helps identify unstructured content outside the PIM environment that may contain conflicting product claims, outdated specifications, or obsolete packaging references. Business teams can reconcile these sources to ensure only approved content is used across channels.

• Minimizes inconsistencies between structured and unstructured product information
• Improves trust in published product content
• Supports brand and regulatory review processes

7. Digital Asset Rationalization for Product Marketing Operations

Flow: OpenText Lens - Data Visibility ? Syndigo

Marketing and packaging teams often store large volumes of unstructured assets across multiple repositories. OpenText Lens can identify which files are actively used, duplicated, or obsolete, allowing teams to curate only the most relevant assets into Syndigo for syndication and reuse.

• Streamlines digital asset management
• Improves asset reuse across channels and regions
• Reduces clutter in product content workflows

8. Compliance Evidence Collection for Product Content Audits

Flow: Syndigo ? OpenText Lens - Data Visibility

For audit and compliance teams, Syndigo provides the approved product content history, while OpenText Lens identifies supporting unstructured documents across repositories that prove content provenance, review status, and retention compliance. Together, they create a more complete audit trail for product information governance.

• Speeds up audit preparation and evidence gathering
• Improves traceability of product content decisions
• Supports regulatory and internal compliance reviews