Threekit - OpenText Push Notifications for Cloud Messaging Integration and Automation

Common Integration Use Cases Between Threekit and OpenText Push Notifications for Cloud Messaging

1. Notify customers when a configured product is ready to review

Data flow: Threekit ? OpenText Push Notifications for Cloud Messaging

When a shopper finishes configuring a complex product in Threekit, the platform can trigger a push notification to the customer?s mobile app or browser. This is useful for high-consideration purchases such as furniture, vehicles, or industrial equipment where customers may want to save, revisit, or share their configuration later.

• Send a notification with a deep link back to the saved configuration
• Prompt users to complete checkout or request a quote
• Improve conversion by reducing drop-off after product customization

2. Alert sales teams when a high-value configuration is created

Data flow: Threekit ? OpenText Push Notifications for Cloud Messaging

For enterprise sales teams, a completed product configuration can signal strong buying intent. Threekit can send an event to OpenText Push Notifications for Cloud Messaging to alert assigned sales reps or account managers in real time when a customer builds a configuration above a certain value or with specific premium options.

• Trigger alerts for high-margin or enterprise-level configurations
• Route notifications to the correct regional or account-based sales owner
• Enable faster follow-up while the customer is still engaged

3. Inform customers when a custom visual asset or 3D model is approved

Data flow: Threekit ? OpenText Push Notifications for Cloud Messaging

In workflows where product visuals, custom colors, or branded assets require approval, Threekit can notify users once the asset is approved and available for use. This is valuable for manufacturers, dealers, and channel partners managing localized or regulated product content.

• Notify internal approvers and external stakeholders when assets are approved
• Reduce delays in launching new product variants
• Keep merchandising and marketing teams aligned on content readiness

4. Send order status updates tied to visual configuration details

Data flow: Threekit ? OpenText Push Notifications for Cloud Messaging

After a customer places an order for a customized product, Threekit configuration data can be used to generate push notifications for key order milestones. This helps customers track progress for made-to-order items and reduces support inquiries about order status.

• Notify when configuration is received, validated, or sent to production
• Include product-specific details such as selected options or finish
• Improve transparency for long lead-time or custom-built products

5. Push reminders for abandoned product configurations

Data flow: Threekit ? OpenText Push Notifications for Cloud Messaging

If a shopper starts configuring a product but does not complete the process, Threekit can trigger a reminder through OpenText Push Notifications for Cloud Messaging. This is especially effective for products that require multiple decisions or comparison steps before purchase.

• Send reminders with the exact saved configuration
• Encourage users to return and finish the purchase
• Support remarketing campaigns for high-consideration products

6. Notify channel partners about updated product configurations and pricing

Data flow: Threekit ? OpenText Push Notifications for Cloud Messaging

When product rules, pricing, or visual options change in Threekit, channel partners can receive immediate push notifications. This helps dealers, distributors, and resellers stay aligned with the latest configuration logic and avoid quoting outdated combinations.

• Alert partners when new options become available
• Notify them of pricing changes that affect configured products
• Reduce quoting errors and downstream order rework

7. Trigger internal operational alerts for configuration or asset issues

Data flow: Threekit ? OpenText Push Notifications for Cloud Messaging

If Threekit detects missing assets, invalid configuration rules, or failed publishing events, it can send operational alerts to product, merchandising, or IT teams through OpenText Push Notifications for Cloud Messaging. This supports faster issue resolution and protects the customer experience.

• Alert teams when a 3D model fails to load or publish
• Notify stakeholders of broken configuration rules or missing images
• Reduce downtime for critical product visualization experiences

8. Bi-directional engagement for customer service and guided selling

Data flow: Threekit ? OpenText Push Notifications for Cloud Messaging

Customer service or guided-selling teams can use push notifications to interact with shoppers during the configuration process. For example, a support agent can send a notification with a recommended configuration, while Threekit can return the updated selection status or saved configuration details for follow-up workflows.

• Support assisted selling for complex purchases
• Share configuration links or recommendations in real time
• Improve handoff between sales, support, and e-commerce teams