Agility - Glean Integration and Automation

Common Integration Use Cases Between Agility and Glean

1. Enterprise Content Search Across Agility-Published Assets

Data flow: Agility to Glean

Index Agility-managed website pages, landing pages, articles, and structured content into Glean so employees can quickly find approved customer-facing content from one search experience. Marketing, sales, and support teams can locate the latest campaign pages, product messaging, FAQs, and regional content without manually navigating the CMS.

• Reduces time spent searching for approved content
• Improves consistency in customer-facing messaging
• Helps teams reuse existing content instead of recreating it

2. Internal Knowledge Hub for Content Operations Teams

Data flow: Agility to Glean

Surface Agility content models, editorial guidelines, page templates, and publishing workflows in Glean so content editors, marketers, and regional teams can access operational knowledge alongside other enterprise documents. This is useful for onboarding new contributors and standardizing publishing practices across distributed teams.

• Speeds onboarding for new content contributors
• Improves adherence to content governance standards
• Reduces dependency on tribal knowledge

3. Search-Driven Access to Product and Campaign Content for Sales Teams

Data flow: Agility to Glean

Expose Agility-hosted product pages, campaign landing pages, and industry-specific content in Glean so sales teams can quickly find the most relevant assets for prospect conversations. Reps can search by product, industry, geography, or campaign and retrieve the latest approved content without asking marketing for links.

• Shortens sales response times
• Improves use of current marketing-approved materials
• Supports more consistent selling across regions and teams

4. Content Request and Discovery Workflow for Marketing and Support

Data flow: Bi-directional

Use Glean to help employees discover existing Agility content before submitting new requests, and connect search results to content request workflows when gaps are identified. For example, a support manager searching for a missing FAQ can find related pages in Agility or trigger a request for a new article or page update.

• Prevents duplicate content creation
• Creates a clearer path from content discovery to content action
• Improves collaboration between support, marketing, and web teams

5. Personalized Content Authoring Support Using Enterprise Knowledge

Data flow: Glean to Agility

Feed relevant enterprise knowledge from Glean into Agility content planning and authoring workflows so editors can reference internal product documentation, launch notes, and subject matter expert materials while creating web content. This helps content teams write more accurate and timely pages, especially for complex products or regulated industries.

• Improves content accuracy and completeness
• Reduces reliance on manual document gathering
• Accelerates content production for launches and updates

6. Centralized Access to Regional and Departmental Web Content

Data flow: Agility to Glean

Index multiple Agility sites or site sections into Glean to give global teams a single place to find localized pages, regional promotions, and department-specific web content. This is valuable for multinational organizations that manage many branded or market-specific experiences in Agility.

• Improves visibility across distributed web properties
• Supports reuse of localized content across markets
• Helps corporate teams maintain message alignment

7. Governance and Compliance Visibility for Published Content

Data flow: Agility to Glean

Make published compliance pages, legal disclaimers, policy updates, and regulated content searchable in Glean so legal, compliance, and business teams can verify what is live on the website. This is especially useful when teams need to confirm the latest approved wording or identify outdated pages that may require review.

• Improves audit readiness
• Supports faster compliance verification
• Reduces risk from outdated published content